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For most concerns, try these first.
• Check if oven controls have been properly set.
• Check to be sure plug is securely inserted into receptacle.
• Check or re-set circuit breaker. Check or replace fuse.
• Check power supply.
Part or all of appliance does not work.
• Check if surface and/or oven controls have been properly set.
See pages 9 & 12.
• Check if oven door is unlocked after self-clean cycle.
See page 5.
• Check if oven is set for a delayed cook or clean program. See
pages 4 & 14.
• Check if Control Lock is activated. See page 13.
• Check if control is in Sabbath Mode. See page 16.
Clock, indicator words, and/or lights operate but oven
does not heat.
• Oven may be set for a Cook & Hold or Delay function.
• The Control Lock may have been set. See page 13.
Baking results are not as expected or differ from
previous oven.
• Make sure the oven vent has not been blocked. See page
17 for location.
• Check to make sure range is level.
• Temperatures often vary between a new oven and an old one.
As ovens age, the oven temperature often “drifts” and may
become hotter or cooler. See page 16 for instructions on
adjusting the oven temperature. Important: It is not recom-
mended to adjust the temperature if only one or two recipes
are in question.
Food is not broiling properly or smokes excessively.
• Check oven rack positions. Food may be too close to element.
• Broil element was not preheated.
• Aluminum foil was incorrectly used. Never line the broiler
insert with foil.
• Oven door was closed during broiling. Leave the door open
to the first stop position (about 4 inches).
• Trim excess fat from meat before broiling.
• A soiled broiler pan was used.
• Voltage in house may be low.
Oven will not self-clean.
• Check to make sure the cycle is not set for a delayed start.
See page 4.
• Check if door is closed.
• Check if control is in Sabbath Mode. See page 16.
• Oven may be over 400° F. Oven temperature must be below
400° F to program a clean cycle.
Oven did not clean properly.
• Longer cleaning time may be needed.
• Excessive spillovers, especially sugary and/or acidic foods, were
not removed prior to the self-clean cycle.
Smoothtop surface shows wear.
• Tiny scratches or abrasions.
- Make sure cooktop and pan bottom are clean. Do not
slide glass or metal pans across top. Make sure pan
bottom is not rough. Use the recommended cleaning
agents. See page 6.
Troubleshooting
• Metal marks.
- Do not slide metal pans across top. When cool, clean with
Cooktop Cleaning Creme. See page 6.
• Brown streaks and specks.
- Remove spills promptly. Never wipe with a soiled cloth or
sponge. Make sure cooktop and pan bottom are clean.
• Areas with a metallic sheen.
- Mineral deposits from water and food. Use recommended
cleaning agents. See page 6.
• Pitting or flaking.
- Remove sugary boilovers promptly. See page 6.
Moisture collects on oven window or steam comes from
oven vent.
• This is normal when cooking foods high in moisture.
• Excessive moisture was used when cleaning the window.
There is a strong odor or light smoke when oven is
turned on.
• This is normal for a new range and will disappear after a few
uses. Initiating a clean cycle will “burn off” the odors more
quickly.
• Turning on a ventilation fan will help remove the smoke
and/or odor.
• Excessive food soils on the oven bottom. Use a self-clean
cycle.
Fault Codes
• BAKE or LOCK may flash rapidly in the display to alert you if
there is an error or a problem. If BAKE or LOCK appear in
the display, press CANCEL pad. If BAKE or LOCK continue
to flash, disconnect power to the appliance. Wait a few
minutes, and then reconnect power. If the flashing still
continues, disconnect power to the appliance and call an
authorized servicer.
• If the oven is heavily soiled, excessive flareups may result in
a fault code during cleaning. Press the CANCEL pad and
allow the oven to cool completely, wipe out excess soil, then
reset the clean cycle. If the fault code reappears, contact an
authorized servicer.
Noises may be heard.
• The oven makes several low level noises. You may hear the
oven relays as they go onand off. This is normal.
• As the oven heats and cools, you may hear sounds of metal
parts expanding and contracting. This is normal and will not
damage your appliance.
There are no beeps and no display.
• Oven may be in Sabbath Mode. See page 16.
SAb flashing and then displayed continuously.
• Oven is in Sabbath Mode. To cancel, press and hold the
Clock pad for five seconds.
• Excessive spillovers, especially sugary and/or acidic foods,
were not removed prior to the self-clean cycle.
Oven door will not unlock after self-clean cycle.
• Oven interior is still hot. Allow about one hour for the oven to
cool after the completion of a self-clean cycle. The door can be
opened when the LOCK indicator word is not displayed.
• The control and door may be locked. See page 5.