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Compact Refrigerators and Freezers Service and Installation Manual
15
For customer service, call (888) 732-2446, Fax (800) 669-0619, www.mccallrefrigeration.com
McCall warrants to the Original Purchaser of the McCall product (herein
called the “Unit”) that such Unit, and all parts thereof, will be free from
defects in material and workmanship under normal use and service for
a period of one (1) year from the date of shipment of the Unit to the
Original Purchaser or, if the Original Purchaser returns the warranty
card completely filled out including the date of installation within
thirty (30) days of receipt of the Unit, one (1) year from the date of
installation. During this one year warranty period, McCall will repair
or replace any defective part or portion there of returned to McCall by
the Original Purchaser which McCall determines was defective due to
faulty material or workmanship. During this one year warranty period,
McCall will pay labor, crating and freight incurred in the removal of the
Unit or defective component and shipment to McCall. Reimbursement is
subject to the following limitations: A maximum of 1-hour is allowed to
diagnose a defective component; A maximum of 1-hour is allowed for
retrieval of parts not in stock; A maximum travel distance of 100 miles
round trip and 2-hours will be reimbursed. Overtime, installation/start-
up, normal control adjustments, general maintenance, glass breakage,
freight damage, and/or correcting an end-user installation error will not
be reimbursed under warranty unless pre-approved with a Service Work
Authorization from McCall. McCall will pay the return costs if the Unit or
part thereof was defective.
The term “Original Purchaser” as used herein means that person, firm,
association, or corporation for whom the Unit was originally installed.
This warranty does not apply to any Unit or part thereof that has been
subjected to misuse, neglect, alteration, or accident, such as accidental
damage to the exterior finish, operated contrary to the recommendations
specified by McCall; or repaired or altered by anyone other than McCall
in any way so as to, in McCall’s sole judgement, affect its quality or
efficiency. This warranty does not apply to any Unit that has been moved
from the location where it was originally installed. This warranty also
does not cover the refrigerator drier or the light bulbs used in the Unit.
The warranty is subject to the user’s normal maintenance and care
responsibility as set forth in the Service and Installation Manual, such
as cleaning the condenser coil, and is in lieu of all other obligations
of McCall. McCall neither assumes, nor authorizes any other person
to assume for McCall, any other liability in connection with McCall’s
products.
Removal or defacement of the original Serial Number or Model Number
from any Unit shall be deemed to release McCall from all obligations
hereunder or any other obligations, express or implied.
Parts furnished by suppliers to McCall are guaranteed by McCall only
to the extent of the original manufacturer’s express warranty to McCall.
Failure of the Original Purchaser to receive such manufacturers warranty
shall in no way create any warranty, expressed or implied, or any other
obligation or liability on McCall’s part in respect thereof.
IF THE CUSTOMER IS USING A PART THAT RESULTS IN A VOIDED
WARRANTY AND A McCall AUTHORIZED REPRESENTATIVE TRAVELS
TO THE INSTALLATION ADDRESS TO PERFORM WARRANTY
SERVICE, THE SERVICE REPRESENTATIVE WILL ADVISE CUSTOMER
THE WARRANTY IS VOID. SUCH SERVICE CALLS WILL BE BILLED
TO CUSTOMER AT THE AUTHORIZED SERVICE CENTER’S THEN
APPLICABLE TIME AND MATERIALS RATES. CONSIDER: CUSTOMER
MAY INITIATE A SERVICE AGREEMENT WITHOUT PARTS COVERAGE.
If shipment of a replacement part is requested prior to the arrival in the
McCall factory of the part claimed to be defective, the Original Purchaser
must accept delivery of the replacement part on a C.O.D. basis, with credit
being issued after the part has been received and inspected at McCall’s
plant and determined by McCall to be within this warranty.
Under no condition does this warranty give the Original Purchaser
the right to replace the defective Unit with a complete Unit of the
same manufacturer or of another make. Unless authorized by McCall
in writing, this warranty does not permit the replacement of any part,
including the motor-compressor, to be made with the part of another
make or manufacturer.
No claims can be made under this warranty for spoilage of any products
for any reason, including system failure.
The installation contractor shall be responsible for building access,
entrance and field conditions to insure sufficient clearance to allow any
hood(s), vent(s), or Unit(s) if necessary, to be brought into the building.
McCall will not be responsible for structural changes or damages incurred
during installation of the Unit or any exhaust system.
McCall shall not be liable in any manner for any default or delay in
performance hereunder caused by or resulting from any contingency
beyond McCall’s control, including, but not limited to, war, governmental
restrictions or restraints, strike, lockouts, injunctions, fire, flood, acts of
nature, short or reduced supply of raw materials, or discontinuance of
the parts by the original part manufacturer.
Except as provided in any Additional Four Year Protection Plan, if
applicable, and the Service Labor Contract, if applicable, the foregoing
is exclusive and in lieu of all other warranties, whether written or
oral, express or implied. This warranty supersedes and excludes any
prior oral or written representations or warranties. McCall expressly
disclaims any implied warranties of merchantability, fitness for a
particular purpose or compliance with any law, treaty, rule or regulation
relating to the discharge of substances into the environment. The sole
and exclusive remedies of any person relating to the Unit, and the full
liability of McCall for any breach of this warranty, will be as provided
in this warranty.
Other than this McCall Standard One Year Limited Warranty, any applicable
McCall Additional Four Year Protection Plan or applicable McCall Service
Labor Contract, the Original Purchaser agrees and acknowledges that no
other warranties are offered or provided in connection with or for the Unit
or any other part thereof.
In no event will McCall be liable for special, incidental or consequential
damages, or for damages in the nature of penalties.
IF DURING THE WARRANTY PERIOD, CUSTOMER USES A PART FOR
THIS McCall EQUIPMENT OTHER THAN AN UNMODIFIED NEW OR
RECYCLED PART PURCHASED DIRECTLY FROM McCall OR ANY OF
ITS AUTHORIZED SERVICE CENTERS AND/OR THE PART BEING USED
IS MODIFIED FROM ITS ORIGINAL CONFIGURATION, THIS WARRANTY
WILL BE VOID. FURTHER, McCall AND ITS AFFILIATES WILL NOT BE
LIABLE FOR ANY CLAIMS DAMAGES OR EXPENSES INCURRED BY THE
CUSTOMER WHICH ARISE DIRECTLY OR INDIRECTLY, IN WHOLE OR
IN PART, DUE TO THE INSTALLATION OF ANY MODIFIED PART AND/
OR PART RECEIVED FROM AN UNAUTHORIZED SERVICE CENTER. If
the warranty becomes void, Customer may purchase from McCall, if
available, a Service Agreement or service at the then current time and
materials rate.
For more information on McCall warranty’s log on and check out the
service section of our web site at www.mccallrefrigeration.com.
Standard One Year Warranty (One year parts and labor.)