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Repairs should only be carries out by an authorized technician in
accordance with local and national safety regulations. Unauthorized repairs
could cause injury or appliance damage. The manufacturer cannot be held
responsible for unauthorized work.
The burner does not ignite after several attempts.
Possible fault Solution
The burner is not assembled correctly. See "Cleaning and Care -
Reassembling the burner".
The gas supply is not turned on. Turn on the gas supply.
The burner is dirty. See "Cleaning and care".
The flame holes are wet or blocked. See "Cleaning and care".
The flame does not stay lit.
Possible fault Solution
During the ignition process, the flame needs to touch the ignition safety control
so that it heats up. If the flames does not touch, check that:
– The burner is seated correctly.
– There is no soiling on the ignition
safety control.
See "Cleaning and Care -
Reassembling the burner".
The igniter does not spark.
Possible fault Solution
The circuit breaker has tripped. Re-set the circuit breaker. Contact an
electrician for assistance if in doubt.
Food has deposited itself between the
ignitor and the burner cap.
See "Cleaning and care".
Food has deposited on the ignition
safety control.
See "Cleaning and care".
The flame appears different than usual.
Possible fault Solution
The burner is assembled incorrectly. Reassemble the burner as shown in
"Cleaning and Care - Burner".
Frequently asked questions
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