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,Turn the machine off at the main switch in the upper left corner. Danger of
electric shock. The machine must be turned off before performing the next
steps.
From the carousel tray
^ Open the appliance door.
^ Turn the machine off at the main
switch.
^ Insert a spoon handle underneath the
carousel tray on the right side. Move
the spoon handle with care to the left
side.
^ Pull out the carousel and remove the
coffee capsule.
^ Throw out the capsule so it does not
jam again. It may be damaged or
dented.
^ Remove the tray by pulling it
completely out then pushing it up
slightly. Clean the area underneath it,
making sure to wipe clean the sensor.
Reinsert the tray.
^ Turn the machine on at the main
switch.
^ Close the door.
^ If the message still appears call
Technical Service.
From the capsule plate
^ Take the carousel and the capsule
plate out.
^ On the right side of the capsule plate
is an opening. Check if a coffee
capsule has jammed in there or
further up in the unit.
^ Remove the coffee capsule only with
a wooden spoon handle.
^ Reinsert the capsule plate and the
carousel in the tray platform.
^ Turn the machine on at the main
switch.
^ Close the door.
^ If the message still appears contact
Technical Service.
Removing a jammed capsule
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