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Repairs should only be carried out by an authorized technician in
accordance with local and national safety regulations. Unauthorized repairs
could cause injury or appliance damage. The manufacturer cannot be held
responsible for unauthorized work.
The burners do not ignite after several attempts.
Possible fault Fix
– The burners are assembled
incorrectly.
– The gas valve is closed.
– The burners are wet and soiled
and/or the flame holes in the
burners are soiled and clogged.
– The igniters are wet.
– The cooktop is not plugged in
and the circuit breaker has
tripped.
– Reassemble the burners as shown in
“Cleaning and Care - Burners”.
– Open the gas valve.
– Clean the burners. See “Cleaning and
Care”.
– Dry the igniters.
– Plug the cooktop in and restore power.
If lack of power is the problem, the
cooktop can be lit with a match. See
“Using the cooktop during a power
failure”.
The flame goes out after being lit.
– The burners are assembled
incorrectly.
– The flame holes in the burners
are soiled and clogged.
– Reassemble the burners as shown in
“Cleaning and Care - Burners”.
– Clean the burners. See “Cleaning and
Care”.
The igniters no longer work.
– Residue has been built up
between the ignitor and the
burner.
– Make sure the ignitor is dry.
– Clean the burners. See “Cleaning and
Care”.
– Dry the igniters.
The flame appears different than usual.
– The burners are assembled
incorrectly.
– Reassemble the burners as shown in
“Cleaning and Care - Burners”.
Frequently asked questions
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