18
Service and Spare Parts
If you require spare parts or an engineer
contact your local Service Force Centre by
telephoning:
08705 929 929
Your call will be routed to the Service Centre
covering your post code area. The
addresses of Service Force Centres are
detailed on the following pages.
CUSTOMER CARE
For general enquiries concerning your Moffat
appliance and for further information on Moffat
products, contact our Customer Care
Department by letter or telephone as follows:
Customer Care Department
Moffat
55-77 High Street
Slough
Berkshire SL1 1DZ
Tel : 08705 950950
* calls to this number may be recorded for training purposes
Guarantee Conditions
Home visits are made between 8.30am and
5.30pm Monday to Friday. Visits may be
available outside these hours, in which case
a premium will be charged.
Exclusions
This guarantee does not cover:
* Damage or calls resulting from
transportation, improper use or neglect, the
replacement of any light bulbs or removable
parts of glass or plastic.
* Costs incurred for calls to put right an
appliance which is improperly installed or
calls to appliance outside the United
Kingdom.
* Appliances found to be in use within a
commercial or similar environment, plus
those which are the subject to rental
agreements.
* Products of Moffat manufacture which are
not marketed by Moffat.