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Two-year guarantee
• It is important to retain the retailers
receipt as proof of purchase. Staple
your receipt to this back cover for future
reference.
Please quote the following information if
the product develops a fault. These numbers
can be found on the base of the product.
Model no. Serial no.
All Morphy Richards Products are
individually tested before leaving the factory.
In the unlikely event of any appliance proving
to be faulty within 28 days of purchase it
should be returned to the place of purchase
for it to be replaced.
If the fault develops after 28 days and
within 24 months of original purchase, you
should contact the helpline number quoting
model number and serial number on the
product, or write to Morphy Richards at the
address shown. You will be asked to return
the product (in secure, adequate packaging)
along with a copy of proof of purchase.
Subject to the exclusions set out below (1-5),
the faulty appliance will then be repaired or
replaced and dispatched usually within
seven working days of receipt.
If for any reason this item is replaced
during the 2-year guarantee period, the
guarantee on the new item will be calculated
from original purchase date. Therefore it is
vital to retain your original receipt or invoice
to indicate the date of initial purchase.
To qualify for the two-year guarantee the
appliance must have been used according to
the manufacturers instructions. For example
kettles should have been regularly descaled.
Morphy Richards shall not be liable to
replace or repair the goods under the terms of
the Guarantee where:
1 The fault has been caused or is attributable
to accidental use, mis-use, negligent use or
used contrary to the manufacturers
recommendations or where the fault has
been caused by power surges or damage
caused in transit.
2 The appliance has been used on a voltage
supply other than that stamped on the
products.
3 Repairs have been attempted by persons
other than our service staff (or authorised
dealer).
4 Where the appliance has been used for hire
purposes or non-domestic use.
5 Morphy Richards are not liable to carry out
any type of servicing work, under the
guarantee.
This guarantee does not confer any rights
other than those expressly set out above
and does not cover any claims for
consequential loss or damage. This
guarantee is offered as an additional benefit
and does not affect your statutory rights as a
consumer.
• This guarantee is valid in the UK and
Ireland only.
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