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6 Never operate the kettle with the citric
acid crystals in the water.
Cleaning
WARNING: Always disconnect the
plug from the mains and allow the kettle
to cool down before cleaning.
Wipe the outside of the kettle with a
damp cloth.
IMPORTANT: Do not use abrasive
cleaners on the outside of the kettle which
may scratch the surface.
Helpline
If you have any difficulty with your
appliance, do not hesitate to call us.
We’re more likely able to help than the
store from where you bought it.
Please have the following information
ready to enable our staff to deal with your
query quickly.
• Name of the product
• Model number as shown on the
underside of the appliance.
Descaling
IMPORTANT: As this kettle is fitted
with a concealed element it must be
descaled as and when appropriate. This
depends on usage and the hardness of
the water in your area.
Scale can cause the kettle to
malfunction and may damage the
element invalidating the warranty.
It is essential that regular descaling
takes place.
Remove hard scale using either a
proprietary descaling product suitable for
plastic kettles (following the instructions
carefully), or citric acid crystals.
We recommend using citric acid
crystals (available from most pharmacies)
as follows,
1 Fill the kettle to the 1 litre mark, boil,
then unplug the kettle (remove the
cordless kettle from the base unit) and
stand it in an empty sink or bowl.
2 Remove the filter and drop it into
the water. This will allow the filter to
be descaled at the same time.
3 Add 50gm of citric acid crystals to the
water gradually, then leave the kettle
to stand. Do not use a more
concentrated solution.
4 As soon as the effervescence
subsides, empty the kettle and rinse it
thoroughly with cold water.
Take care to wash the filter thoroughly,
then replace back into its location slot
(see filter removal page 4).
IMPORTANT - never operate or boil
the kettle with the filter in the base of
the kettle, the hot element plate will
melt and damage the filter.
5 Wipe the outside of the kettle
thoroughly with a damp cloth to
remove all traces of acid which may
damage the finish.
IMPORTANT: Ensure that the
electrical connections are completely
dry before using the kettle.
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