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Service and Maintenance
Replacement Parts
• Decanters – You can usually purchase a replacement decanter from
the store where you purchased your coffeemaker. If you are unable to
find a replacement, please call 1-800-667-8623 in Canada or 1-800-672-
6333 in the U.S.
Repairs
If your coffeemaker requires service, do not return it to the store where
you purchased it. All repairs and replacements must be made by
Sunbeam or by an authorized Sunbeam
®
Service Center. If you live in the
U.S. or Canada, please call us at the following toll-free telephone num-
bers to find the location of the nearest authorized service center:
Canada: 1-800-667-8623
U.S.: 1-800-672-6333
To assist us in serving you, please have the coffeemaker model number
and date of purchase available when you call. The model number is
stamped on the bottom metal plate of the coffeemaker.
We welcome your questions, comments or suggestions. In all your com-
munications, please include your complete name, address and telephone
number and a description of the problem.
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