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Service and Maintenance
Replacement Parts
• Filters
For better tasting coffee, we recommend that you use MR. COFFEE
®
brand 8-12 cup
paper filters or MR. COFFEE
®
brand permanent filters. These filters are available at
most grocery stores.
• Decanters
You can usually purchase a replacement decanter from the store where
you purchased your coffeemaker. If you are unable to find a replacement,
please call 1-800 MR COFFEE (1-800-672-6333) in the U.S. and Canada for
information on where you can find a store that carries replacement decanters.
Your coffeemaker is compatible with the
MR. COFFEE
®
water filtration disks.
These disks can
be purchased at your local retailer or through 1-800 MR COFFEE
(1-800-672-6333).
Repairs
If your coffeemaker requires service, do not return it to the store where you purchased it.
All repairs must be made by Sunbeam or by an authorized MR. COFFEE
®
Service Center.
If you live in the U.S. or Canada, please call us at the following toll-free telephone
number to find the location of the nearest authorized service center:
1-800 MR COFFEE (1-800-672-6333)
To assist us in serving you, please have the model number (TF12, TF13, TFS12, TFS13,
TFX20, TFX23) and date of purchase available when you call. The model number is
stamped on the bottom metal plate of the coffeemaker.
Questions, Comments and Suggestions
We welcome your thoughts; please include your complete name, address
and telephone number when you write or e-mail us at:
Consumer Affairs Department
MR. COFFEE
A Product of Sunbeam Corporation
P.O. Box 948389
Maitland, FL 32794-8389
consumeraffairs@consumer.Sunbeam.com
You may also visit our website and discover the secret to brewing the
perfect cup of coffee. You’ll also find a rich blend of gourmet recipes,
entertaining tips and the latest information on MR. COFFEE
®
products.
www.mrcoffee.com
One-Year Limited Warranty
Sunbeam Products, Inc. (“Sunbeam”) warrants that for a period of one year from the
date of purchase, this product will be free from defects in material and workmanship.
Sunbeam, at its option, will repair or replace this product or any component of the
product found to be defective during the warranty period. Replacement will be made
with a new or remanufactured product or component. If the product is no longer
available, replacement may be made with a similar product of equal or greater value.
This is your exclusive warranty.
This warranty is valid for the original retail purchaser from the date of initial retail
purchase
and is not transferable. Keep the original sales receipt. Proof of purchase is
required to obtain warranty performance. Sunbeam dealers, service centers, or retail
stores selling Sunbeam products do not have the right to alter modify or in any way
change the terms or conditions of this warranty.
This warranty does not cover normal wear of parts or damage resulting from any of the
following: negligent use or misuse of the product, use on improper voltage or current,
use contrary to the operating instructions, disassembly, repair or alteration by anyone
other than Sunbeam or an authorized service center. Further, the warranty does not
cover acts of God, such as fire, flood, hurricanes and tornadoes.
Sunbeam shall not be liable for any incidental or consequential damages caused by
the breach of any express or implied warranty. Except to the extent prohibited by
applicable law, any implied warranty of merchantability or fitness for a particular
purpose is limited in duration to the duration of the above warranty. Some states,
provinces or jurisdictions do not allow the exclusion or limitation of incidental or
consequential damages or limitation on
how long an implied warranty lasts, so the above
limitations or exclusion may not apply to you.
This warranty gives you specific legal rights,
and you may also have other rights that vary from state to state or province to province.
How to Obtain Warranty Service
Take the product to an authorized Sunbeam service center. You may obtain a list of
service centers and other repair/replacement instructions by calling 800 672-6333
or send an e-mail to Consumeraffairs@consumer.sunbeam.com. Please include name,
address, telephone number, product model number and description of the problem.
For products purchased in the United States –
SUNBEAM SERVICE CENTER
c/o Warranty Center
117 Industrial Row
Purvis, MS 39475
DO NOT RETURN THIS PRODUCT TO THE PLACE OF PURCHASE