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Suggested Decalcifying Interval
Type of Water Cleaning Frequency
Soft Water Every 80 Brew Cycles
Hard Water Every 40 Brew Cycles
Cleaning the Decanter
Hard water can leave a whitish stain on the decanter, and coffee may then turn this stain brown.
To remove decanter stains:
1. Fill the decanter with a solution of equal parts water and vinegar and let the solution stand in
the decanter for approximately 20 minutes.
2. Discard the solution, then wash and rinse the decanter.
Do not use harsh abrasive cleaners that may scratch the decanter, scratches may cause the decanter
to break.
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TROUBLESHOOTING YOUR COFFEEMAKER
Your MR. COFFEE® Coffeemaker has been carefully designed to give you many years of trouble-
free service. In the unlikely event that your new coffeemaker does not operate satisfactorily, please
review the following potential problems and try the steps recommended BEFORE you call an
Authorized Sunbeam Service Center.
PROBLEM POSSIBLE CAUSE SOLUTION
THE ON LIGHT The appliance is unplugged. PLUG UNIT IN.
DOES NOT LIGHT UP
There’s a power outage. WAIT FOR POWER TO BE RESTORED.
THE COFFEE IS The appliance is unplugged. PLUG UNIT IN.
NOT BREWING
There’s a power outage. WAIT FOR POWER TO BE RESTORED.
The water reservoir is empty. CHECK THE WATER WINDOWS.
The filter basket is not INSERT FILTER BASKET CORRECTLY.
properly inserted.
The decanter is not placed all the PLACE DECANTER CORRECTLY ON
way in on the warming plate. WARMER PLATE.
THE COFFEEMAKER There are no coffee grounds in ADD THE DESIRED AMOUNT
ONLY BREWS WATER the filter basket. OF COFFEE.
THE COFFEEMAKER The coffeemaker needs cleaning. CLEAN COFFEEMAKER SLOWLY
BREWS SLOWLY AS DESCRIBED IN “CLEANING
AND MAINTAINING” SECTION.
THE FILTER BASKET The filter basket is not INSERT FILTER BASKET CORRECTLY.
OVERFLOWS properly inserted.
The decanter is not placed PLACE DECANTER CORRECTLY
all the way in on the warming plate. ON WARMING PLATE.
The decanter lid is not on decanter. PLACE LID ON THE DECANTER.
Too many coffee grounds were REMOVE FILTER, DISCARD GROUNDS.
placed in the filter. IF PAPER FILTER, REPLACE.
IF PERMANENT FILTER, RINSE.
BEGIN BREWING PROCESS AGAIN.
The decanter was removed from TURN OFF AND UNPLUG THE UNIT.
the warming plate for more than ALLOW TO COOL. WIPE UP THE
30 seconds. SPILL. DO NOT SET HOT DECANTER
BACK ON ON THE WET WARMING
PLATE OR IT MIGHT CRACK.
THE COFFEE IS There’s a power outage. WAIT FOR POWER TO BE RESTORED.
NOT HOT
Auto SHUT-OFF has been activated. FOR BEST RESULTS, BREW A FRESH
(DRX4/DRX5 only) POT OF COFFEE.
THE COFFEE Coffee grounds other than for an USE COFFEE GRIND RECOMMENDED
TASTES BAD automatic drip coffeemaker were FOR AUTOMATIC DRIP
used. COFFEEMAKERS.
The ground coffee-to-water ratio USE CORRECT GROUND
was unbalanced. COFFEE-TO-WATER RATIO.
The coffeemaker needs cleaning. CLEAN COFFEEMAKER AS DESCRIBED
IN “CLEANING AND MAINTAINING
YOUR COFFEEMAKER” SECTION.
THE GROUNDS ARE The filter is not properly seated SEAT FILTER PROPERLY WITHIN
IN THE COFFEE in the basket. THE FILTER BASKET.
The filter collapsed. REMOVE FILTER AND REPLACE.
Do you still have questions? You can call us toll-free at the MR. COFFEE® Consumer Service Department,
1-800-MR COFFEE (1-800-672-6333) or you can visit us at www.mrcoffee.com.
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