Filter
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10
Coffee does
not come out
Coffee comes
out around
the edge of the
filter holder
No steam is
generated
Milk is not
foamy after
frothing
Coffee comes
out too quickly
• No water in reservoir.
• Coffee grind is too fine.
• Too much coffee in the filter.
• Appliance was not turned on
or plugged in.
• Coffee has been tamped/
compressed too much.
• Filter holder not rotated
to full lock position.
• Coffee grounds around the filter
basket rim.
• Too much coffee in the filter basket.
• Water reservoir is empty.
• Appliance is not turned on.
• Frothing tube is blocked.
• Ran out of steam.
• Milk is not cold enough.
• Ground coffee is too coarse.
• Not enough coffee in filter basket.
• Add water.
• Grind coffee medium ground.
• Fill filter with less coffee.
• Plug unit into electrical outlet.
Turn it on.
• Refill filter basket with coffee
DO NOT TAMP.
• Rotate filter holder to full lock
position.
• Wipe off rim.
• Fill with less coffee.
• Fill reservoir with correct
amount of water. See Page 5
and 6.
• Turn on unit and follow the
operating instructions.
• Following frothing stage,
operate frothing function for
1 – 2 seconds to extract
excess milk. Or, turn off unit,
allow unit to cool, unplug
unit and clean out frothing
tube with a needle or
toothpick.
• Ensure there is enough water
in the reservoir.
• Chill milk and frothing pitcher
prior to making cappuccino.
• Use a finer grind.
• Use more coffee.
PROBLEM CAUSES SOLUTIONS
PROBLEMS AND CAUSES