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PROBLEM RESOLUTION
TROUBLE SHOOTING GUIDE
Brew Cycle Will Not Start
•
Check that the power cord is properly plugged into the
IEC receptacle located at the back of the brewer (see
Figure 5).
• Check that the power cord is plugged into a proper
electrical outlet (see Service Instructions Section C).
• Check that the power switch is in the “on” position (see
figure 2).
• Check that the water supply line to the brewer is
connected properly and turned on (see Service
Instructions Section B).
• Check/ replace fuse on circuit board (see Service
Instructions Section E).
• Re-set safety float (see Service Instructions Section D).
• Check for mineral build up, clogs or kinks to water lines
and fittings.
• Clean spray head (see Service Instructions Section B).
• Check solenoid valve for mineral build up or blockage
(see Service Instructions Section F).
• Replace solenoid valve (see Service Instructions Section
G).
• Verify that the volume program procedure was completed
correctly according to the manual (see Volume Program
Procedure).
No Hot Water or Not Hot Enough Hot Water
•
Check that brewer is getting power
• Adjust thermostat (see Service Instructions Section A).
• Replace primary thermostat (see Service Instructions
Section G).
• Replace heating element.
Carafe Overflows
•
Verify carafe is empty before brewing fresh pot.
• Verify supply line pressure – if needed add a pressure
regulator.
• Check that float arms are moving up and down freely and
are not binding (see Service Instructions Section D).
• Check for mineral buildup, clogs or kinks to water lines
and fittings.
• Remove and dry (air) filter (see Service Instructions
Section I).
• Check hot tank for mineral build up (see Service
Instructions Section J).
• Re-set pot size (see Volume Program Procedure).
Weak Coffee
•
Adjust thermostat to provide hotter water (see Service
Instructions Section B).
• Clean spray head (see Service Instructions Section B).
• Modify coffee roast, blend, grind or filter.
Hot Faucet Dripping
•
Tighten hot faucet bonnet one quarter turn (see Service
Instructions Section H).
• Replace hot faucet (see Service Instructions Section H).
Slow Flow Rate from Hot Faucet
•
Check for mineral build up at the faucet outlet (see
Service Instructions Section H).
• Check for mineral build up, obstructions or kinks to
silicone tube from hot tank outlet to hot faucet (see
Service Instructions Section H).
Dry Coffee Remaining in Brew Basket
•
Clean spray head (see service instructions section B).
• Sift grounds flat to set filter (see operation instructions
section A).
• Check for mineral build up, clogs or kinks to water lines
and fittings.