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SERVICE
Replacement Parts
• Pitchers – Please call 1-800-334-0759 in the U.S. or 1-800-667-8623
in Canada for information on where you can find a store that carries
replacement pitchers or visit www.oster.com
IF YOUR ICED TEA MAKER REQUIRES SERVICE, DO NOT
RETURN IT TO THE STORE WHERE YOU PURCHASED IT.
All repairs must be made by Sunbeam or by an authorized Oster
®
Service Center.
If you live in the U.S. or Canada, please call us at the following toll-free
telephone numbers to find the location of the nearest authorized service center:
U.S. 1-800-334-0759
Canada 1-800-667-8623
You may also visit our website at www.oster.com for a list of service centers.
To assist us in serving you, please have the iced tea maker model number and
date of purchase available when you call. We welcome your questions, comments
or suggestions. In all your communications, please include your complete name,
address and telephone number and a description of the problem.
1 Year Limited Warranty
Sunbeam Products, Inc. doing business as Jarden Consumer Solutions or if in Canada, Sunbeam
Corporation (Canada) Limited doing business as Jarden Consumer Solutions (collectively
“JCS”) warrants that for a period of one year from the date of purchase, this product will
be free from defects in material and workmanship. JCS, at its option, will repair or replace
this product or any component of the product found to be defective during the warranty
period. Replacement will be made with a new or remanufactured product or component.
If the product is no longer available, replacement may be made with a similar product of
equal or greater value. This is your exclusive warranty. Do NOT attempt to repair or adjust
any electrical or mechanical functions on this product. Doing so will void this warranty.
This warranty is valid for the original retail purchaser from the date of initial retail purchase
and is not transferable. Keep the original sales receipt. Proof of purchase is required to obtain
warranty performance. JCS dealers, service centers, or retail stores selling JCS products do not
have the right to alter, modify or any way change the terms and conditions of this warranty.
This warranty does not cover normal wear of parts or damage resulting from any of the
following: negligent use or misuse of the product, use on improper voltage or current, use
contrary to the operating instructions, disassembly, repair or alteration by anyone other
than JCS or an authorized JCS service center. Further, the warranty does not cover: Acts of
God, such as fire, flood, hurricanes and tornadoes.
What are the limits on JCS’s Liability?
JCS shall not be liable for any incidental or consequential damages caused by the breach of
any express, implied or statutory warranty or condition.
Except to the extent prohibited by applicable law, any implied warranty or condition of
merchantability or fitness for a particular purpose is limited in duration to the duration of
the above warranty.
JCS disclaims all other warranties, conditions or representations, express, implied, statutory
or otherwise.
JCS shall not be liable for any damages of any kind resulting from the purchase, use or
misuse of, or inability to use the product including incidental, special, consequential or
similar damages or loss of profits, or for any breach of contract, fundamental or otherwise,
or for any claim brought against purchaser by any other party.
Some provinces, states or jurisdictions do not allow the exclusion or limitation of incidental
or consequential damages or limitations on how long an implied warranty lasts, so the
above limitations or exclusion may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights that vary
from province to province, state to state or jurisdiction to jurisdiction.
How To Obtain Warranty Service
In the U.S.A.
If you have any question regarding this warranty or would like to obtain warranty service,
please call 1-800-334-0759 and a convenient service center address will be provided to you.
In Canada
If you have any question regarding this warranty or would like to obtain warranty service,
please call 1-800-667-8623 and a convenient service center address will be provided to you.
In the U.S.A., this warranty is offered by Sunbeam Products, Inc. doing business as Jarden
Consumer Solutions located in Boca Raton, Florida 33431. In Canada, this warranty is offered
by Sunbeam Corporation (Canada) Limited doing business as Jarden Consumer Solutions,
located at 20 B Hereford Street, Brampton, Ontario L6Y 0M1. If you have any other problem
or claim in connection with this product, please write our Consumer Service Department.
PLEASE DO NOT RETURN THIS PRODUCT TO ANY OF THESE ADDRESSES
OR TO THE PLACE OF PURCHASE.
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