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Limited Warranty & Customer Services Directory
PANASONIC CONSUMER ELECTRONICS COMPANY, PANASONIC SALES COMPANY,
DIVISION OF PANASONIC CORPORATION OF DIVISION OF PANASONIC PUERTO RICO, INC.,
NORTH AMERICA Ave. 65 de Infanteria, Km. 9.5
One Panasonic Way San Gabriel Industrial Park
Secaucus, New Jersey 07094 Carolina, Puerto Rico 00985
PANASONIC
Over-The-Range Microwave Oven
Limited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or workmanship, Panasonic Consumer Electronics
Company or Panasonic Sales Company (collectively referred to as “the warrantor”) will, for the length of the period indicated on
the chart below, which starts with the date of original purchase ("warranty period"), at its option either (a) repair your product with
new or refurbished parts, or (b) replace it with a new or a refurbished product. The decision to repair or replace will be made by
the warrantor.
PARTS LABOR
ALL PARTS (EXCEPT MAGNETRON TUBE) 1 (ONE) YEAR 1 (ONE) YEAR
MAGNETRON TUBE 5 (FIVE) YEAR 1 (ONE) YEAR
Labor - In home service for one year on all parts (including, without limitation, magnetron tube). After the labor warranty has
expired, the purchaser pays for all labor charges for removal and installation of parts (including, without limitation, magnetron
tube). This warranty only applies to products purchased and services in the United States or Puerto Rico. This warranty is extend-
ed only to the original purchaser of a new product, which was not sold “as is”. A purchase receipt or other proof of the original pur-
chase date is required for warranty service.
In home service in the USA can be obtained during the warranty period by contacting Panasonic Services Company (PASC), toll
free, at 1-800-211-PANA (7262) to locate a PASC authorized Servicenter.
For assistance in Puerto Rico call Panasonic Sales Company (787)-750-4300 or fax (787)-768-2910.
Limited Warranty Limits And Exclusions
This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER glass, plastic parts,
temperature probes(if included) and normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER damages
which occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures which result from
accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment of
consumer controls, improper maintenance, power line surge, lightning damage, modification, or commercial use (such as in a
hotel, office, restaurant, or other business), rental use of the product, service by anyone other than a Factory Service center or
other Authorized Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY COVERAGE". THE WAR-
RANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS
PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. (As examples, this excludes damages for lost time, cost
of having someone remove or re-install an installed unit if applicable, or travel to and from the servicer. The items listed are not
exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MER-
CHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied
warranty lasts, so the exclusions may not apply to you.
This warranty gives you specific legal rights and you may also have others rights which vary from state to state. If a problem with
this product develops during or after the warranty period, you may contact your dealer or Service center. If the problem is not han-
dled to your satisfaction, then write to the warrantor's Consumer Affairs Department at the addresses listed for the warrantor.
PARTS AND SERVICE WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY ARE YOUR RESPONSIBILITY.
Obtain Product Information and Operating Assistance; locate your nearest Dealer or servicenter; purchase Parts and Accessories; or
make Customer Service and Literature requests by visiting our Web Site at:
http://www.panasonic.com/consumersupport
or, contact us via the web at: http://www.panasonic.com/contactinfo
You may also contact us directly at: 1-800-211-PANA(7262),
Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.
For hearing or speech impaired TTY users, TTY: 1-877-833-8855
Customer Services Directory
Panasonic Puerto Rico, Inc.
Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985
Phone (787)750-4300, Fax (787)768-2910
Service in Puerto Rico
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