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Model 5600 & 5600 Econominder
®
29
Model 5600 and 5600 Econominder Troubleshooting
PROBLEM CAUSE CORRECTION
1. Softener fails to regenerate. A. Electrical service to unit has been
interrupted.
A. Assure permanent electrical service
(check fuse, plug, pull chain or
switch).
B. Timer is defective. B. Replace timer.
C. Power failure. C. Reset time of day.
2. Softener delivers hard water. A. Bypass valve is open. A. Close bypass valve.
B. No salt in brine tank. B. Add salt to brine tank and maintain
salt level above water level.
C. Injectors or screen is plugged. C. Replace injectors and screen.
D. Insufficient water flowing into brine tank. D. Check brine tank fill time and clean
brine line flow control if plugged.
E. Hard water tank hardness. E. Repeated flushings of the hot water
tank is required.
F. Leak at distributor tube. F. Make sure distributor tube is not
cracked. Check o-ring and tube pilot.
G. Internal valve leak. G. Replace seals and spacers and/or
piston.
3. Unit uses too much salt. A. Improper salt setting. A. Check salt usage and salt setting.
B. Excess water in brine tank. B. See problem number 7.
4. Loss of water pressure. A. Iron build-up in line to water conditioner. A. Clean line to water conditioner.
B. Iron build-up in water conditioner. B. Clean control and add resin cleaner to
resin bed. Increase frequency of
regeneration.
C. Inlet of control plugged due to foreign
material loose from pipes by recent work
done on plumbing system.
C. Remove piston and clean control.
5. Loss of resin through drain line. A. Air in water system. A. Assure that well system has proper air
elimination control, check for dry
well condition.
6. Iron in conditioned water. A. Fouled resin bed. A. Check backwash, brine draw and
brine tank fill, increase frequency of
regeneration, increase backwash
time.
7. Excessive water in brine tank. A. Plugged drain line flow control. A. Clean flow control.
8. Salt water in service line. A. Plugged injector system. A. Clean injector and replace screen.
B. Timer not cycling. B. Replace timer.
C. Foreign material in brine valve. C. Clean or replace brine valve.
D. Foreign material in brine line flow control. D. Clean brine line flow control.