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Guarantee & service
If you need information or if you have a problem, please visit the Philips website at www.philips.com
or contact the Philips Customer Care Centre in your country (you nd its phone number in the
worldwide guarantee leaet). If there is no Customer Care Centre in your country, go to your local
Philips dealer or contact the Service Department of Philips Domestic Appliances and Personal Care
BV.
Troubleshooting
If you are unable to solve the problem with the information below, contact the Customer Care
Centre in your country (see chapter ‘Guarantee & service’).
Problem Solution
1. The toaster does
not work.
Check if the plug has been properly inserted into the wall socket.
If the toaster still does not work, take it to a service centre authorised by
Philips for examination.
2. Bread gets stuck in
the appliance.
Unplug the appliance and let it cool down. Carefully remove the slice or
slices from the toaster. Take care not to damage the heating elements
while you remove the slice or slices of bread. Never use a metal object
for this purpose.
3. The toast is too
dark/too light.
Check the browning setting selected for toasting. Select a lower setting
next time if your toast is too dark and a higher setting if your toast is too
light.
4. Smoke comes out
of the toaster.
You have chosen a too high setting for the type of bread inserted. Press
the stop button to stop the toasting process.
5. The mains cord is
damaged.
If the mains cord is damaged, you must have it replaced by Philips, a
service centre authorised by Philips or similarly qualied persons in
order to avoid a hazard.
7. I cannot change the
browning level when I
use the warming
function.
This is normal, for the toaster has a xed temperature setting for
warming up rolls and croissants, which guarantees a perfect end result.
8. Only one side of my
roll or croissant is
warm.
Turn your roll or croissant over and warm it up again. Follow the
instructions in ‘Heating up rolls and croissants’.
ENGLISH 9