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Never immerse the motor unit in water nor rinse it under the tap.
Replacement
The following accessories are available from your dealer:
Transparent lid (no. 4822 441 80844)
Stirrer (no. 4822 690 40258)
Cooling disc (no. HR2968 or no. 4822 511 90025)
Bowl (no. 4822 418 40898)
Tip: An extra cooling disc (HR2968) enables you to prepare larger quantities of ice cream or two
different avours.
Environment
Do not throw away the appliance with the normal household waste at the end of its life, but
hand it in at an ofcial collection point for recycling. By doing this, you help to preserve the
environment (Fig. 11).
Guarantee & service
If you need information or if you have a problem, please visit the Philips website at www.philips.com
or contact the Philips Customer Care Centre in your country (you nd its phone number in the
worldwide guarantee leaet). If there is no Customer Care Centre in your country, go to your local
Philips dealer or contact the Service Department of Philips Domestic Appliances and Personal Care
BV.
Troubleshooting
If problems arise with your ice-cream maker and you cannot solve them with the information below,
please contact the nearest Philips service centre or the Philips Customer Care Centre in your
country.
Problem Cause Solution
The appliance
does not start
operating.
There is a connection
problem.
Check if the plug is inserted in the wall socket
properly. Remove the mains plug from the
wall socket and reinsert it.
The lid has not been
properly attached to the
bowl.
Place the lid with motor unit on the bowl in
the correct position. Turn the lid clockwise
until it locks into place (‘click’).
The stirrer does
not rotate.
You put the mixture of
ingredients in the bowl
before you switched on the
appliance. This has caused the
ingredients to freeze onto
the cooling disc.
Always switch on the appliance before you
put the ingredients in the bowl.
The cooling disc
cannot be
removed from
the bowl.
The cooling disc has frozen
onto the bottom and walls
of the bowl.
Let the cooling disc defrost for a few hours
until it has come loose from the bottom and
walls of the bowl. You can speed up this
process by pouring some lukewarm water
into the bowl.
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ENGLISH 9