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Troubleshooting
Problem
1. Dim Oven Light
Possible Causes
1. In low power cooking,
oven light may become
dim
What to do
1. This is normal
2. Steam accumulating on door or
hot air coming out of vents during
cooking
2. Food releases steam
during cooking
2. This is normal
3. Oven is started accidentally with
no food in it
3. Microwave is started accidentally
with no food in it
3. No damage will occur if
the microwave runs for less
than 20 seconds
4. Interference with TV reception 4. Microwave operation may affect
radio and TV reception
4. This is normal
5. Microwave will not start 5a. Power cord not plugged in tightly
5b. A fuse is blown or circuit breaker
trips
5c. Problem with electrical outlet
5a. Unplug, wait 10 seconds, then
plug in again
5b. Replace fuse or reset circuit
breaker
5c. Consult with professional
electrician
6. Glass turntable makes noise
during operation
6. The microwave cavity is dirty 6. Clean the microwave and
Turntable rest with warm water and
microwave-safe cleaning products
7. Popcorn is over-cooked or under-
cooked with “Popcorn” Easy Button
7. Incorrect power level selected for
size of popcorn bag
7. Refer to page 12 for “Popcorn”
Button instructions. Always follow
manufacturer’s instructions for
popcorn if the cooking time for the
pre-set buttons differs from the
manufacturer’s recommended time.
Never leave popcorn cooking
unattended.
8. One of the display icons begins
flashing when the microwave isn’t
cooking
8. A cooking function was
accidentally activated
8. Press “Stop/Clear” button
Microwave E8020NP-SI Use and Care Manual: Support: 1-800-488-5080 www.ps-microwaves.com