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USER MANUAL | 1918 |
troubleshooting
NOTHING WORKS (Control Panel not lit, Blower not working)
Solution 1: Turn on power at circuit breaker panel or fuse box. Check for
tripped breaker or blown fuse.
Solution 2: Make sure hood main power switch is on.
LIGHTS NOT TURNING ON
Solution 1: see “nothing works”
Solution 2: Swap out lights to determine if bulbs are defective.
RANGE HOOD VIBRATES WHEN BLOWER IS ON
Solution: Make sure the range hood has been secured properly to the ceiling
or wall.
BLOWER SYSTEM SEEMS WEAK
Solution 1: Increase the fan speed, ensure that it is at a high enough setting.
Solution 2: Make sure the ducting is sized correctly. Range hood will not
function efficiently with insufficient duct size (IE, 9” duct over 8” hole)
Solution 3: Check to see if duct is clogged or if damper unit (half-circular
flapper) is installed incorrectly. A tight mesh on a side wall cap unit might
also cause restriction to the air flow.
AIR NOT VENTING OUT PROPERLY
Solution 1: Make sure there is at least 28” (71 cm) between the stove top
and the bottom of the hood
Solution 2: Reduce the number of elbows and length of duct work. Check to
ensure all joints are properly connected, sealed, and taped.
Solution 3: Make sure power is on high speed for heavy cooking.
Warranty
All PROLINE range hoods come with a Two Year Warranty on Parts, and a One
Year Warranty on Labor.
Who is Covered:
Only the original purchaser for residential products purchased in the continental
United States (limited warranty in Canada, Hawaii, and Alaska).
Two Year Warranty - Parts & Labor
For two years from the date of original purchase, we will repair or replace any
parts or components that failed due to manufacturing defects. We will also pay
for any labor costs associated with installation or replacement of defective parts.
Save a receipt of your repair bills and contact us for a reimbursement.
One Year Warranty - Parts Only
For one year from the date of original purchase, we will repair or replace any
non-consumable parts or components that failed due to manufacturing defects.
What is NOT Covered:
♦ Consumable parts such as light bulbs and filters (stainless, aluminum, or
charcoal)
♦ Damage due to natural wear, improper maintenance, or use of abrasive
cleaning products
♦ Chips, dents, or cracks due to abuse, misuse, or improper installation
♦ Damage caused by accident, fire, floods, or natural disaster