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Troubleshooting Tips
Save time and money! Review the charts on the following pages
first and you may not need to call for service.
Problem Possible Causes What To Do
Oven will not start
A fuse in your home may • Replace fuse or reset
be blown or the circuit circuit breaker.
breaker tripped.
Power surge. • Unplug the microwave
oven; then plug it back in.
Plug not fully inserted • Make sure the 3-prong
into wall outlet. plug on the oven is fully
inserted into wall outlet.
Door is not closed. • Open and close the door
securely.
Floor of the oven is warm,
Heat from the cooktop • This is normal.
even when the oven has
light may make the oven
not been used
floor get warm.
“CONTROL LOCKED”
The control has been • Press and hold
CLEAR/OFF
or “LOCKED” appears on
locked. for about 3 seconds to
the display
unlock the control.
“SENSOR ERROR” appears
When using a Sensor • Do not open door until
on the display
feature, the door was steam is sensed and time
opened before steam is shown counting down
could be detected. on the display.
Steam was not detected • Use
Time Cook
to heat
in maximum amount for more time.
of time.
You hear an unusual,
You have tried to start • Start over and enter a
low-tone beep
the Auto Nite Light valid time of day.
without a valid time of
day entered for the on-time
and off-time.
You have tried to change • Many of the oven’s
features
the power level when it is are preset and cannot be
not allowed. changed.
Food amount too large
Sensor Reheat is for • Use
Time Cook
for large
for Sensor Reheat
single servings of amounts of food.
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