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PROBLEMS AND SOLUTIONS
The fridge/freezer does not work at all or it does
not chill sufficiently
•
Check that the power plug is properly connected.
•
Check that the power plug fuse has not blown.
•
Is the temperature control on the front panel set to
the correct temperature?
•
Is the fridge/freezer in direct sunlight or located
near a heat source?
• Is the back of the fridge/freezer too close to the
wall?
The food in the refrigerator is frozen
•
Is the temperature control on the front panel set to
the correct temperature?
•
Is the temperature in the room too low?
•
Did you put food with a high water content in the
coldest part of the refrigerator.
You can hear unusual noise or sounds
•
Check that the floor is level and stable.
•
Is the back of the appliance too near to the wall?
•
Was anything dropped behind or under the
appliance?
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Is the noise from the compressor in the appliance?
•
A “ticking” sound may be heard from inside the
appliance, but this is normal. It is caused when
the various accessories contract or expand.
The front corners and sides of the fridge/freezer
are hot; condensation forms
•
Heat-proof pipes are installed in the front corners
of the refrigerator to prevent condensation.
•
Condensation can occur when you leave the door
open for too long or you store food with a high
water content unwrapped in the refrigerator and
the temperature and humidity levels are high.
Ice is not dispensed
•
Did you stop the ice making function?
•
Is there any ice in the ice storage unit?
•
Is the water tap open and the water pipe
connected?
•
Is the freezer temperature too warm?
(Set it to a lower temperature.)
•
Did you wait for 12 hours after installation before
making ice?
You can hear water babbling in the refrigerator
• The babbling comes from the refrigerant
circulating in the fridge/freezer.
There is a bad smell in the fridge/freezer
• You did not wrap food with a strong smell or you
have forgotten something in the refrigerator.
• Wrap food with a strong smell so that it is airtight.
Throw away any food that has gone off.
Frost forms on the wall of the freezer
• Is the air inlet/outlet blocked?
• Allow sufficient space between the food items for
air to circulate efficiently.
• Is the door closed properly?
No water is dispensed
• Is the water tap open and the water pipe
connected?
• Is the water pipe blocked?
• Is the water tank frozen because the refrigerator
temperature is too low? Select a warmer setting
via the front control panel.
ICE-MAKING FILTER
What is the ice-making filter?
•
The ice-making filter is a device which removes impureties from the water.
How do I install the ice-making filter?
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Connect the ice-making filter provided to the water tap (refer to the installation manual).
•
Remove the residue in the ice-making filter by rinsing it with water.
How often should I change the ice-making filter?
•
Every 6 months on average but it may vary, depending on the water quality.
•
The water filter indicator turns orange to inform you that you should replace the water filter soon.
When it turns red, replace the filter with a new one. Water filters are available from your dealer and
authorised service centres.
Filtering chemicals and purification
•
The ice-making filter uses carbon to filter odours, chemicals and other impureties.
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