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BEFORE CALLING FOR SERVICE
Save time and money. Check this list before you call for service.
To eliminate unnecessary service calls, first, read all the instructions In this manual carefully. Then, if you have a
problem, always check this list of common problems and possible solutions before you call for service.
If you do have a problem you cannot fix yourself, call your nearest Sears Store or Service Center for help. When
calling, have thls manual and your Repair Parts List handy with the model, serial number and purchase date.
PROBLEM
• Foods do not broil
properly
Oven smokes
Continuous-Cleaning
oven finish looks
soiled (continuous-
clean models only)
• Oven burners do not
work
• Foods do not bake
properly
Oven display is
flashing "F" and a
number; oven stops
working
DON'T CALL FOR SERVICE
POSSIBLE CAUSE UNTIL YOU CHECK
Improper rack position
Oven preheated
Improper utensil used
Improper broiling time
Oven door open
Dirty oven
Broiler pan full of grease left
In oven
Heavy spillovers were not
wiped up
Gas supply not connected
or not turned on; if using
L.P. gas, tank may be empty
Controls not adjusted
properly
Burners not adjusted
properly
• Oven not preheated long
enough
• Improper rack or pan
placement
• Improper use of foil
• Improper temperature
setting for utensil used
• Recipe not followed
• Improper thermostat
calibration
• Uslng Improper cookware
Check broiler pan placement In brolllng
section.
Do not preheat when broiling.
Use broiler pan and grid supplied with range.
Check broiling chart in broiling section.
Close oven door.
Check for heavy splllover.
Clean pan and grid after each use.
Be sure that the sump (grease well) Is to the
front of the range when broiling.
See cont,lnuous-cleanlng oven information In
the cleaning section.
The continuous-cleaning oven finish will not
keep your oven spotless, only presentably
clean.
• Check the reducer shut-off valve and the gas
supply shut-off valve to be sure they are open
(see installation section).
if using L.P. gas, Is there any gas In the L.P.
tank?
• Check operating Instructions In this manual.
See the Installation section In this manual.
Be sure to preheat until notification tone
sounds, or for 15 minutes.
Maintain uniform air space around pans and
utensils; see oven cooking section.
Foil use not recommended.
Reduce temperature 25° for glass or dull/
darkened pans.
Is recipe tested and reliable?
Check oven temperature adjustment
procedures (next page).
See oven cooking section.
• Possible oven malfunction
• Press CLEAR/OFF. Let oven cool down for 1
hour. Place oven back Into operation. If
problem repeats, call for service.
13 NGSER01-1