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BEFORECALLINGFORSERVICE
To save you time and money, before making a service call, check the list below for any problem
you may feel you have with the performance of your cooktop. If the problem is something you
cannot repair, use the Consumer Service Numbers located at the back of this manual When
making any calls, have the model number, repair parts list, use and care manual
and the data of purchase available.
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
Cooktop knobs a. Knob isn't pushed a. Push knobs down to turn.
will not turn. down.
Cooktop burners
will not light.
a. Gas supply.
b. Power supply.
c. Spark ignition.
d. Power supply.
e. Cleaning.
f. Bumer assembly.
g. Knob not re-installed
correctly.
a. Gas supply not connected or not
turned on.
b. Cooktop not properly grounded or
polarized.
c. See installation instruction.
d. No electricity to unit; check for tripped
fuse or circuit breaker.
e. Soil clogging holes in bumer head.
Clean holes.
f. Cooktop burner top not replaced
correctly. See removable parts
section.
g. Push knob down on the stem; match
the flat part of the stem with flat side of
the knob,
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