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Frequently, a problem is minor and a service call may not be necessary, use this troubleshooting guide for a
possible solution. If the unit continues to operate improperly, call an authorized service depot or Danby’s Toll
Free Number for assistance.
Difficulty Possible Cause Suggested Solution
Does not work No power to unit. Check connection of power cord at
power source.
Power cord is unplugged. Plug in unit.
Wrong voltage is being used. Use proper voltage.
Refrigerator running Temperature control too high. Check setting and adjust as needed.
too frequently Door is not closed. Close door securely.
Hot food inserted. Be sure that food is cool before inserting.
Doors opened too long DO NOT keep door open for too long.
or too often. MINIMIZE door openings.
Close proximity to heat source DO NOT place unit close to heat sources
or direct sunlight. or direct sunlight.
Internal temperature Temperature control too high. Check setting and adjust as needed.
too cold
Internal temperature No power to unit. Check connection of power cord at
not cold enough power source.
Power cord is unplugged. Plug in unit.
Temperature control too low. Check setting and adjust as needed.
Door is not closed. Close door securely.
Hot food inserted. Be sure that food is cool before inserting.
Doors opened too long DO NOT keep door open for too long.
or too often. MINIMIZE door openings.
Air flow obstruction. Allow room for air to circulate around unit.
Wrong voltage is being used. Use proper voltage.
Close proximity to heat source DO NOT place unit close to heat sources
or direct sunlight. or direct sunlight.
Freezer is not cold Temperature control too low. Check setting and adjust as needed.
enough
Door not closed. Close door securely.
Hot food is inserted. Be sure that food is cool before inserting.
Door opened too long DO NOT keep door open for too long.
or too often.
Wrong voltage is being used. Use proper voltage.
Light will not work No power to unit. Check connection of power cord to
power source.
Power cord is unplugged. Plug in unit.
Bulb is loose, needs replacing Tighten or replace the bulb. Check the
or the door switch is stuck. switch for obstructions and clean.
Care and Maintenance