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AFTER-SALE SERVICE
Before contacting our After-Sale Service:
1. Try to remedy the problem (see “Trouble-
shooting guide”).
2. Restart the appliance to see if the fault
repeats. If the fault persists, switch off the
appliance and switch on again after an
hour.
3. If the fault still persists, contact the After-
Sale Service and specify the following:
• the nature of the problem
• the model
• the service number (the number after
SERVICE on the rating plate located on the
side of the fruit and vegetable drawer)
• your full address
• your telephone number plus area code.
Note: changes to the door opening
direction carried out by our Customer
Service are not covered in the terms of the
guarantee.
INSTALLATION
• Do not install the appliance near a heat
source (minimum distances: 30 cm from
solid fuel or gasoil stoves, 3 cm from electric
ovens and hobs).
• Install the appliance in a dry and well-
ventilated place.
• Do not cover the air vents.
• Clean the appliance interior (see relevant
chapters).
• Mount the accessories.
ELECTRICAL CONNECTION
• Electrical connections must be made in
accordance with local regulations.
• Voltage and absorption rates are indicated
on the rating plate.
• The appliance must be earthed as
prescribed by law. The manufacturer
declines all liability for personal injury
or damage to property or animals
resulting from failure to comply with
the above requirements.
• If the appliance plug and wall socket are
incompatible, the socket must be replaced
by a qualified electrician.
• Do not use extension leads or multiple
adapters.
ELECTRICAL DISCONNECTION
• It must be possible to disconnect the
appliance from the mains by removing the
plug or by disconnecting a two-pole circuit
breaker.
13
TROUBLE-SHOOTING GUIDE
1. The appliance does not work.
• Is there a power failure?
• Is the plug properly inserted in the socket?
• Is the main switch switched on?
• Has the fuse blown?
• Is the thermostat set to • position?
2. The temperature inside the
compartments is not cold enough.
• Do the doors close properly?
• Is the appliance installed near a heat
source?
• Is the thermostat correctly set?
• Is air circulation inhibited?
3. The temperature inside the refrigerator
compartment is too cold.
• Is the thermostat correctly set?
4. Water collects in the bottom of the
refrigerator compartment.
• Is the defrost water run-off clogged?
5. The internal light does not work.
First refer to point 1, and then:
• Unplug the appliance from the mains power
supply.
• Refer to the instructions and illustration on
the enclosed sheet to access the light-bulb.
• Check the bulb and replace if necessary.
(E14 type, 15W max).
6. Excessive formation of frost/ice in the
low temperature compartment.
• Is the low temperature compartment door
properly closed?
Note:
• Gurgling or hissing noises inside the
refrigerating circuit are quite normal.
SERVICE
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