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S
ERVICE INFORMATION
This Use & Care Guide gives you the informa-
tion necessary to preserve your wine at
optimum quality in your Sub-Zero wine
storage unit.
If you do need service, be sure to have the
model and serial number of your unit when
you call. You’ll find these numbers on the
model and serial number plate. For Models
424 and 424FS, the model and serial number
plate is located on the underside of the top
wall. For Models 427 and 427R, it is attached to
the underside of the control panel. For Model
430, the plate is located inside the door near the
top hinge on the main frame extrusion. Refer
to pages 5–7 for location of the rating plate for
your specific model. For warranty purposes,
you will also need the date of installation and
the name of your Sub-Zero dealer. Record this
information below for future reference.
Model Number
Serial Number
Installation Date
Sub-Zero Authorized Service Center and Phone
Sub-Zero Dealer and Phone
BEFORE CALLING FOR SERVICE
Before calling a Sub-Zero authorized service
center, refer to the Troubleshooting Guide on
pages 20–21. Check the household fuse or
circuit breaker to see if it has been blown or
tripped and that the electrical connection to
the appliance has not been disconnected.
A power outage may also have caused a
disruption in service.
PRODUCT REGISTRATION
Register your new Sub-Zero today so that we
may ensure your satisfaction. You may register
by one of the following options:
1)
Mail in the completed Sub-Zero Product
Registration Card.
2)
Register online at
subzero.com
.
3)
Register by phone by calling the Sub-Zero
Customer Service Department at
800-222-7820
.
The model and serial numbers of your unit
are printed on the enclosed Sub-Zero Product
Registration Card. If you provide us with your
e-mail address, we will send you exciting new
product updates and recipes as they become
available, along with information on special
events.
CONTACT
INFORMATION
Sub-Zero
Customer Service:
800-222-7820
Website:
subzero.com
S
ERVICE INFORMATION
The information and images in this guide are
the copyright property of Sub-Zero, Inc. Neither
this guide nor any information or images
contained herein may be copied or used in
whole or in part without the express written
permission of Sub-Zero, Inc.
©Sub-Zero, Inc. all rights reserved.