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SERVICE INFORMATION
This Use & Care Information book gives you
the information necessary to preserve your
w
ine at optimum quality in your Sub-Zero
Wine Storage unit.
If you do need service, be sure to have the
model and serial number of your unit when
y
ou call. You’ll find these numbers on the
model and serial number plate. For Models
424 and 424FS, the model and serial number
plate is located on the underside of the top
wall. For Models 427 and 427R, it is attached to
the underside of the control panel. For Model
430, the plate is located inside the door near
the top hinge on the main frame extrusion. For
warranty purposes, you will also need the date
of installation and the name of your Sub-Zero
dealer. Record this information below for
future reference.
Model Number
Serial Number
Installation Date
Sub-Zero Authorized Service Center and Phone
Sub-Zero Dealer and Phone
BEFORE C
ALLING FOR SERVICE
Before calling a Sub-Zero authorized service
center, refer to the Troubleshooting Guide on
pages 20–21. Check the household fuse or
circuit breaker to see if it has been blown or
tripped and that the electrical connection to
the appliance has not been disconnected.
A power outage may also have caused a
disruption in service.
PRODUCT REGISTRATION
R
egister your new Sub-Zero today so that we
may ensure your satisfaction. You may register
by one of the following options:
1)
Mail in the completed Sub-Zero Product
Registration Card.
2)
Register online at
subzero.com
.
3)
Register by phone by calling the Sub-Zero
Customer Service Department at
800-222-7820
.
The model and serial numbers of your unit
are printed on the enclosed Sub-Zero Product
Registration Card. Your registration informa-
tion will allow us to send you exciting new
product updates and recipes as they become
available, along with information on special
events.
SERVICE INFORMATION
CONTACT
INFORMATION
Sub-Zero
Customer Service:
800-222-7820
Website:
subzero.com
E-mail Address:
customerservice@
subzero.com
The infor
mation and images in this guide ar
e the
copyright pr
oper
ty of Sub-Zer
o Freezer Company,
Inc. Neither this book nor any information or
images contained her
ein may be copied or used
in whole or in par
t without the expr
ess written
permission of Sub-Zero Freezer Company, Inc.
©Sub-Zero Freezer Company, Inc. all rights
reserved.