Trouble shooting guide
PROBLEM POSSIBLE CAUSE WHAT TO DO
Coffee runs down the side of Grouphandleisnotattachedcorrectly,Ensurethehandleisfirmlypositioned
the group handle. orhasnotbeentightenedsufficiently. ontothegrouphead.See“Guideto
theperfectespresso”pg20.
Edgeoffilterbasketisnotfree Cleanaroundthetopedgeofthe
ofcoffeegrinds. filterandwipethegroupheadclean
ofcoffee.
Thegroupheadisdirty. Wipegroupheadwitha
dampcloth.
Thegroupheadisdefective. ContactaSunbeamServiceCentre.
Groupheadrubbersealisdamaged, ContactaSunbeamServiceCentre.
orworn.
No coffee runs through. Nowaterinthewaterreservoir. Fillreservoirwithwater.
Waterreservoirnotcorrectly Pushwaterreservoirallthewaytothe
positioned. backoftheunittoensureitis
correctlypositioned.
Steamandhotwatercontroldial
Ensurethesteamandhotwatercontrol
leftopen. dialisintheoffposition.
Groupfiltermaybeblocked. See“Descaling”pg28.
Thefilterisblocked,thecoffee Emptyoutthefilterandrinseunder
groundsaretoofineortamped watertoclean.Wipethegrouphead
downtoohard. withacloth.Repackthefilteranddo
nottampthegroundssofirmly.
Coffee pours out in drops. Coffeegrindistoofineor Ensureyouareusinganevenlyground
toocompacted. coffeeanddonotcompactthegrounds
sofirmly.
Machineblockedbyscalebuildup. See“Descaling”pg28.
Espresso does not have any Coffeeisoldordry. Usefreshcoffeeandonceyouopenthe
crema. coffeebesuretostoreitinanairtight
container.
Coffeenotcompactedfirmlyenough. Compactcoffeegroundsmore
firmly.
Coffeetoocoarse. Grindthecoffeetoafinertextureor
changebrandsofespressocoffeetoa
finergrind.
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