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BEFORE YOU CALL FOR SERVICE
IMPORTANT: Before you call for service, review this list. It may save you time and expense. The list includes common
occurrences that are not the result of defective workmanship or materials in this appliance.
OCCURRENCE
POSSIBLE CAUSE/
SOLUTION
Surface burners do not light
•
Surface Control knob has not been completely turned to LITE/
Push in and
turn the Surface Control knob to LITE until burner ignites and then turn
control knob to desired flame size.
•
Burner ports are clogged/
With the burner off, use a small-gauge wire or
needle to clean ports.
•
Range power cord is disconnected from outlet/
Be sure cord is securely
plugged into the outlet.
•
Electrical power outage/
Burners can be lit manually. Check house lights to
be sure. Call your local electric company for service.
Surface burner flame burns half
way around
•
Burner ports are clogged/
With the burner off, use a small-gauge wire or
needle to clean ports.
•
Moisture is present after cleaning/
Lightly fan the flame and allow burner to
operate until flame is full. Dry the burners thoroughly.
Surface burner flame is orange
•
Dust particles in main line/
Allow the burner to operate a few minutes until
flame turns blue.
•
In coastal areas, a slightly orange flame is unavoidable due to salt air.
Poor baking results
•
Many factors affect baking results/
Make sure the proper rack position is
used. Center food in the oven and space pans to allow air to circulate. Allow
the oven to preheat to the set temperature before placing food in the oven.
Try adjusting the recipes recommended temperature or baking time.
•
Be sure regulator gas valve is “ON”/
See Installation Instructions.
Flames inside oven or smoking
from vent
•
Your oven will most likely smoke after a spillover has occurred/
This is
normal, especially for high oven temperatures, pie spillovers or large amounts
of grease on oven bottom. Wipe up excessive spillovers immediately.
Oven smokes excessively during
broiling
•
Meat too close to the broil burner/
Reposition the rack to provide more
clearance between the meat and the broiler.
•
Meat not properly prepared/
Remove excess fat from meat. Slash remaining
fatty edges to prevent curling, but do not cut into the lean.
•
Broiler drawer needs to be cleaned/
Excessive smoking is caused by a build up
of grease or food spatters. If the broiler is used often, clean on a regular basis.
•
Broiler drawer is open/
Drawer door should be closed when broiling.
Oven door is crooked
•
The door is out of position/
Because the oven door is removable; it is
sometimes gets out of position during installation. To straighten the door, see
“Care and Cleaning” in this manual.
Oven light (some models) does
not work
•
Replace or tighten bulb/
See “Care and Cleaning” in this manual.
•
Switch operating light is broken/
Call for service.
REPLACEMENT PARTS
• If you need to order replacement parts, we recommend that you only use factory-specified parts.
• These factory-specified parts will fit right and work correctly because they are made with the same precision used to
build every new appliance.
• To locate factory specified parts in your area, call your nearest designated service center.