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The Sunbeam
2 Year Element
Guarantee
Sunbeam has built its reputation
on manufacturing quality electrical
appliances. Our Cafe Series
®
Variable
Temperature Kettle is constructed from
the highest quality materials. So much
so, we guarantee our Kettle element for
(2) two years against faulty materials
or manufacture. This guarantee is just
another expression of our confidence in
the way we make appliances at Sunbeam.
In order to be eligible for this guarantee,
you must retain your receipt as proof of
purchase.
Your Cafe Series
®
Variable Temperature
Kettle is covered for the first year against
faulty material or manufacture by
the Sunbeam 12 Month Replacement
Guarantee. Should you experience any
difficulties with your appliance within
this 12 Month period, please phone our
customer service line for advice on 1300
881 861 in Australia, or 0800 786 232 in
New Zealand.
The Sunbeam (2) two year element
guarantee begins from date of purchase
and extends for one year beyond the 12
Month Replacement Guarantee. It covers
only the element, guaranteeing it against
faulty materials or manufacture. It does
not cover damage caused by accident,
misuse or being used in a manner not
in accordance with the Instruction Book.
Similarly, this element guarantee does not
cover freight or any other costs incurred in
making a claim.
If a fault should develop with the element
after the period covered by the 12 Month
Replacement Guarantee, please call
Sunbeam Customer Service on the number
listed below or send a written claim to
Sunbeam at the address listed below.
On receipt of your claim, Sunbeam will
advise you on how to obtain a replacement
element if your element is defective.
Alternatively, you can return the Cafe
Series
®
Variable Temperature Kettle to any
of Sunbeam’s authorised service centres,
together with your receipt. The service
centre will examine the element and if it
is faulty or defective, the element will be
replaced free of charge.
For a complete list of Sunbeam’s authorised
service centres visit our website or call:
Sunbeam Corporation Ltd.
Australia
www.sunbeam.com.au
1300881861
Units 5 & 6, 13 Lord Street
Botany NSW 2019 Australia
Sunbeam Corporation Ltd.
New Zealand
www.sunbeam.co.nz
0800786232
26 Vestey Drive, Mt Wellington
Auckland, New Zealand
The benefits given to you by this guarantee
are in addition to your other rights and
remedies under any laws which relate to
the appliance.
Our goods come with guarantees that
cannot be excluded under the Australian
Consumer Law and under the New Zealand
Consumer Guarantees Act. In Australia you
are entitled to a replacement or refund for
a major failure and for compensation for
any other reasonably foreseeable loss or
damage. You are also entitled to have the
goods repaired or replaced if the goods fail
to be of acceptable quality and the failure
does not amount to a major failure.
IMPORTANT NOTE
Sunbeam agrees to replace the element in
the event of the element developing a fault
or defect, within the one year after the
12 Month Replacement Guarantee.
As your Cafe Series
®
Variable Temperature
Kettle needs to be assessed at a Sunbeam
authorised service centre, it will not be
accepted through retail stores.
If using the Cafe Series
®
Variable
Temperature Kettle for commercial use this
element guarantee is limited to 12 months
from the date of purchase.