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Problem Possible cause What to do
Juicer will not start when speed The juicer hasn’t been assembled See ‘Assembling your Fresh Start™
is selected. correctly. Juicer', on page 7.
The juicer motor appears to struggle Pulp container is full. Empty the pulp container.
during operation.
Pulp is caught in the Stop juicing, remove the juicer cover
juicer cover. and clean out pulp. See ‘Disassembling
your Fresh Start™ Juicer', and ‘Care
and Cleaning’ sections.
Try a slower juicing action – guide the
food pusher down the feed chute in a
slow downward motion.
Stainless steel blade and filtering After extended juicing of fibrous fruit
basket is blocked with excess pulp. and vegetables the mesh on the
filtering basket may need to be cleaned.
Stop juicing, disassemble the juice
extractor and clean the filtering basket.
See ‘Disassembling your Fresh Start™
Juicer', and ‘Care and Cleaning’ sections.
The selected juicing speed See ‘Juicing speed guide’ on page 10.
is incorrect.
You notice less juice coming Large amounts of highly fibrous fruit Stop juicing, disassemble the juice
out of the juice spout. and vegetables have caused excess extractor and clean the filtering
pulp to build up in the filtering basket. basket. See ‘Disassembling your Fresh
Start™
Juicer'
and ‘Care and Cleaning’
sections.
Troubleshooting Guide