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TROUBLESHOOTING
The Chopper & Blender Prep System will not operate.
• Has a household fuse blown, or has a circuit breaker tripped?
• Is the power supply cord properly seated in the unit and the outlet?
• Is the inter-locking bowl and lid secured properly?
• Has the cord been damaged in some way? If so, DO NOT USE THE AP-
PLIANCE. Contact Customer Service for replacement information.
• Has the auto-shut off feature activated?
The Chopper & Blender Prep System is vibrating.
• Are the components securely positioned in the base? If not, turn off the unit
and reposition the components onto the unit base.
• Has the appliance been overloaded? Attempting to process large quantities or
large pieces of food may cause vibration. See section titled “How to use your
Chopper” or the Chopping Guide.
The lid will not seat properly.
• Is the product assembled properly?
• Is there food blocking the ability to close the lid properly? If so, remove half of
the ingredients and process in two batches.
Food is unevenly chopped.
• Either you are chopping too much food at one time, or the pieces are not
small enough. Try cutting food into smaller pieces of even size and processing
a smaller amount per batch.
Food is chopped too fine or is watery.
• The food is over processed. Use brief pulses, or process for less time.
Food is collecting on the sides of the bowl or container.
• You may be processing too much food. Turn machine off. When the blade
stops completely, remove cover and clean with a spatula, turning food inward
toward the blade.
Food hangs up on the blade.
• You may be processing too much food or pieces are too large.
See Chopping Guide.