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16
THERMADOR
®
BUILT-IN REFRIGERATOR
WARRANTY
TWO-YEAR FULL WARRANTY
For two years from the date of purchase, when this refrigerator (excluding the water filter cartridges) is operated and maintained
according to instructions attached to or furnished with the product, Thermador will pay for factory specified replacement parts and
repair labor costs to correct defects in materials or workmanship. Service must be provided by a Thermador designated service
company.
Water filter cartridge: 30 day limited warranty on water filter. For 30 days from the date of purchase, when this filter is operated and
maintained according to instructions attached to or furnished with the product, Thermador will pay for replacement parts to correct
defects in materials and workmanship.
THIRD THROUGH SIXTH YEAR FULL WARRANTY ON SEALED REFRIGERATION SYSTEM PARTS AS LISTED
In the third through sixth years from the date of purchase, when this refrigerator is operated and maintained according to instructions
attached to or furnished with the product, Thermador will pay for factory specified replacement parts and repair labor costs to correct
defects in materials or workmanship in the sealed refrigeration system. These parts are: compressor, evaporator, condenser, dryer, and
connecting tubing. Service must be performed by a Thermador designated service company.
SEVENTH THROUGH TWELFTH YEAR LIMITED WARRANTY ON SEALED REFRIGERATION SYSTEM
In the seventh through twelfth years from date of purchase, when this refrigerator is operated and maintained according to instructions
attached to or furnished with the product, Thermador will pay for factory specified replacement parts to correct defects in materials or
workmanship in the sealed refrigeration system. These parts are: compressor, evaporator, condenser, dryer, and connecting tubing.
Thermador will not pay for:
1. Service calls to correct the installation of your refrigerator, to instruct you how to use your refrigerator, to replace house fuses or
correct house wiring or plumbing, to replace light bulbs, or to replace water filters other than as noted above.
2. Repairs when your refrigerator is used in other than normal, single-family household use.
3. Pickup and delivery. Your refrigerator is designed to be repaired in the home.
4. Damage resulting from accident, alteration, misuse, abuse, fire, flood, improper installation, acts of God, or use of products not
approved by Thermador or Thermador Canada.
5. Any food or medicine loss due to product failure.
6. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.
7. Removal and replacement of trim or decorative panels that interfere with servicing the product.
8. Labor or parts installed by any non-designated service company during the full warranty period, unless approved by Thermador
before service is performed.
9. In Canada, travel or transportation expenses for customers who reside in remote areas.
10. Any labor costs during the limited warranty periods.
THERMADOR AND THERMADOR CANADA SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so this exclusion or limitation
may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or
province to province.
Outside the 50 United States and Canada, a different warranty may apply. Contact your authorized Thermador dealer to
determine if another warranty applies.
If you need service, first see the “Troubleshooting” section of this book. After checking “Troubleshooting,” additional help can be found
by checking the “Assistance or Service” section or by calling the Thermador Customer Interaction Center, 1-800-735-4328 (toll-free),
from anywhere in the U.S.A. In Canada, contact your designated Thermador Canada service company or
call 1-800-735-4328.
5/03
Keep this book and your sales slip together for future
reference. You must provide proof of purchase or installation
date for in-warranty service.
Write down the following information about your refrigerator to
better help you obtain assistance or service if you ever need it.
You will need to know your complete model number and serial
number. You can find this information on the model and serial
number label located on the inside wall of the refrigerator
compartment.
Dealer name____________________________________________________
Address________________________________________________________
Phone number__________________________________________________
Model number__________________________________________________
Serial number __________________________________________________
Purchase date__________________________________________________