Filter
Top Products
30
Data Plate
The data plate shows the model and serial number. Refer
to the data plate on the appliance when requesting
service. The data plate location is shown in the following
picture.
How to Obtain Service or Parts
To reach a service representative, see the contact
information at the front of the manual. Please be
prepared with the information printed on your product
data plate when calling.
Oven light is not working properly. Replace or reinsert the light bulb if loose or defective.
Touching the bulb with fingers may cause the bulb to
burn out.
Oven light does not turn off. Check for obstruction in oven door. Check to see if
hinge is bent.
Cannot remove lens cover on light. There may be soil build-up around the lens cover. Wipe
lens cover area with a clean dry towel prior to attemping
to remove the lens cover.
Oven is not self-cleaning properly. Allow the oven to cool before running self-clean. Always
wipe out loose soils or heavy spillovers before running
self-clean. If oven is badly soiled, set oven for the maxi-
mum self-clean time.
Clock and timer are not working properly. Make sure there is electrical power to oven.
“E“ and a number appears in display and control beeps. This is a fault code. Follow the instructions in the display.
If the code remains or there are no instructions in the
display, press INFO to display more information (if appli-
cable) and to turn off the beep. If the code is still dis-
played, write down the fault code number, turn off the
oven, and call Service.
With a new oven there is a strong odor when oven is turned
on.
This is normal with a new oven and will disappear after a
few uses. Operating the self-clean cycle also “burns-off“
the smell more quickly.
Control does not react when a key is touched. Be sure that pad is clean. Touch the center of the touch-
pad. Use the flat part of your finger.
Fan is running during modes that do not use convection. On some models, the convection fan runs while the oven
is preheating for the bake mode. This is normal.
Warm air or steam escapes from oven vent. It is normal to see or feel steam or warm air escaping
from the oven vent. Do not block the vent.
Cooling fan runs even when the oven is turned off. This is normal. The cooling fan will continue to run, even
after the oven has been turned off, until the oven has
cooled sufficiently.
Oven door closes faster/slower than normal. The soft-close door hinges contain a damping fluid that
is affected by temperature. If the oven is in a cold envi-
ronment, the door will close slower than it will in a
warmer environment. A warmer than normal environ-
ment, such as when cooking, may cause the door to
close slightly faster.
Oven Problem Possible Causes and Suggested Solutions