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Ice maker
Fault Possible cause Remedial action
The ice maker doesn’t work. Ice maker is not connected
to the mains supply.
Call customer service.
Ice maker does not contain any fresh
water.
Ensure that the water is properly connected.
The freezer compartment temperature
is too warm.
Check freezer compartment temperature
and, if required, set slightly colder.
The ice maker does not make
enough ice or the ice is
deformed.
The appliance or ice maker has only
just been switched on.
Approx. 24 hours is needed until ice pro-
duction starts.
A lot of ice has been taken. Approx. 24 hours is needed until the ice
cube container is filled again.
Low water pressure. Connect the appliance to the stipulated
water pressure only (see chapter Connect-
ing appliance, section Water connection).
The water filter is bunged up or used. Change the water filter.
The ice maker does not make
any ice.
The ice maker is switched off. Switch the ice maker on at the control
panel.
The appliance is not supplied with
water.
Contact the installer or the water supply
company.
Water supply has kinks. Turn off the water supply at the shut-off tap.
Smoothen out the kinks, exchange where
necessary.
Low water pressure. Connect the appliance to the stipulated
water pressure only (see chapter Connect-
ing appliance, section Water connection).
Temperature in the freezer space is
too warm.
Set temperature slightly colder in the freezer
compartment.
Ice cube container is not properly
inserted.
Check the position, re-insert where neces-
sary.
Incorrect shut-off tap installed. Incorrect taps can cause low water pressure
and damage to the appliance.
Ice forms in the inflow hose
to the ice maker.
Low water pressure. Connect the appliance to the stipulated
water pressure only (see chapter Connect-
ing appliance, section Water connection).
Shut off tap incorrectly opened. Open shut off tap fully.
Temperature in the freezer space is
too warm.
Set temperature slightly colder in the freezer
compartment.
Water runs from the appliance. The water connection hose is not
properly sealed.
Replace the hose with a manufacturer’s
original part.
Incorrect shut-off tap installed. Incorrect taps can cause low water pressure
and damage to the appliance.
The water pressure is less than
usual.
Low water pressure. Connect the appliance to the stipulated
water pressure only (see chapter Connect-
ing appliance, section Water connection).
Shut off tap incorrectly opened. Open shut off tap fully and check for leaks.
Check the minimum through flow.
Incorrect shut-off tap installed. Incorrect taps can cause low water pressure
and damage to the appliance.
Water supply has kinks. Turn off the water supply at the shut-off tap.
Smoothen out the kinks, exchange where
necessary.
The water filter is bunged up or used. Change the water filter.