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We strongly recommend that you carry out the
following checks on your appliance before calling a
Service Engineer. It may be that the problem is a
simple one which you can solve yourself without the
expense of a Service call.
If our Service Engineer finds that the problem is listed
below you will be charged for the call whether or not
the appliance is under guarantee.
The appliance does not work at all:
* Check that the appliance has been wired in
and is switched on at the wall.
* Check that the main appliance fuse is
working.
The hotplates and oven work but the grill does
not:
* Check that you have carefully followed the
instructions for the operation of the grill.
The grill does not work:
* Check that the grill door is left open during
grilling.
The oven temperature is too high or too low:
* Check that the recommended temperatures are
being used (see page 19). Be prepared to
adjust up the temperature up or down by 10°C
to achieve the results you want.
* Care should be taken when using an oven
thermometer to check oven temperatures as
they may be inaccurate.
The following factors should be considered.
* Ensure you purchase an accurate good quality
instrument.
* The oven will cycle about a set temperature
and will not be constant.
If the oven is not cooking evenly or the side
opening door will not stay open:
* Check that the appliance is level.
* Check that the recommended temperatures
and shelf positions are being used.
The fan oven is noisy:
* Check that the oven is level.
* Check that bakeware and shelves are not
vibrating in contact with the back panel in the
oven.
SOMETHING NOT WORKING?