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Something Not Working
SYMPTOM
■ The hob hotplate does not heat up.
■ The plate is not giving satisfactory results
■ The oven does not come on
■ The oven temperature light does not come on
■ It takes too long to finish the dishes, or they are
cooked too fast.
■ Steam and condensation settle on the food and the
oven cavity.
SOLUTION
◆ Check that the unit is plugged in and the electrical
supply is switched on
◆ Check that the RCCB has not tripped (if fitted)
◆ Check the mains fuse has not blown
◆ Check the correct control knob has been turned.
◆ Check the plate is clean and dry
◆ Check the cooking pan is the correct size for the
plate.
◆ Check the cooking pan has a flat bottom
◆ Check the setting is correct for the type of
cooking.
◆ Check a cooking function / temperature have been
selected.
◆ The socket switch or the switch from the mains
supply to the cooker are ON.
◆ Select a temperature with the oven function
control knob.
◆ The temperature may need adjusting
◆ Refer to the contents of this booklet, especially to
the chapter “Using the Oven”.
◆ Leave dishes inside the oven no longer than 15-20
minutes after the cooking is completed.
If the appliance is not working correctly, please carry out the following checks, before contacting your local
Tricity Bendix Service Centre.
IMPORTANT:
If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or
installation, a charge will be made even if the appliance is under guarantee.
If after these checks, the appliance still does not work, contact your local Service Force Centre.
When you contact the Service Centre, they will need the
following information:
1. Your name, address and post code.
2. Your telephone number
3. Clear and concise details of the fault
4. The model and the serial number (see rating label)
5. Date of purchase