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What to do, when...
Certain problems are due to the lack of simple maintenance or oversights, which can be solved with the help of the instructions
given here, without calling out an engineer.
...there are problems when operating the dishwasher
The dishwasher will not start or stops during operation. Press the On/Off push button to switch the dishwasher off and carry out the
following suggested corrective actions.
Important: If you call out an engineer to a fault listed below or to repair a fault caused by incorrect use or installation a charge will
be made, even if the appliance is in guarantee.
Once the checks have been carried out, press the On/Off push button, the programme will continue from the point in which it was
interrupted. If the malfunction reappears contact the Service Force Centre.
...the wash results are not satisfactory
The dishes are not clean
● The wrong washing programme has been selected.
● The dishes were arranged in such a way as to stop water reaching all parts of the surface. The baskets must not be overloaded.
● The spray arms do not rotate freely due to wrong arrangement of the load.
● The filters in the base of the washing compartment are dirty or incorrectly positioned.
● Too little or no detergent has been used.
● Where there are limescales deposits on the dishes; the salt container is empty or the wrong level of the water softener has been
selected.
● The drain hose connection is not correct.
● The salt container cap is not properly closed.
The dishes are wet and dull
● Rinse aid was not used.
● The rinse aid dispenser is empty.
There are streaks, milky spots or a bluish coating on glasses and dishes
● Decrease rinse aid dosing.
Water drops have dried onto glasses and dishes
● Increase rinse aid dosing.
● The detergent may be the cause. Contact the detergent manufacturer’s consumer care line.
13
The machine does not fill with
water.
The dishwasher will not drain.
Malfunction Possible cause Solutions
The water tap is blocked or furred with
limescale.
The water tap is turned off.
The filter (where present) in the threaded hose
fitting at the water inlet valve is blocked.
The water inlet hose has not been correctly laid
or it is bent or squashed.
Clean the water tap.
Turn the water tap on.
Clean the filter in the threaded hose
fitting.
Check the water inlet hose connection.
The siphon is blocked. Clean out the siphon.
The water drain hose has not been correctly laid
or it is bent or squashed.
Check the water drain hose connection.
The programme does not start
There is a whistling noise during
washing
The dishwasher door has not been properly
closed.
The main plug is not plugged in.
The fuse has blown in the household fuse box.
Close the door.
Insert the mains plug.
Replace the fuse.
Use a different brand of detergent.The whistling is not a cause for concern.