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We strongly recommend that you carry out the
following checks on your appliance before calling a
Service Engineer. It may be that the problem is a
simple one which you can solve yourself without the
expense of a Service call.
If our Service Engineer finds that the problem is listed
below you will be charged for the call whether or not
the appliance is under guarantee.
The appliance does not work at all:
* Check that the appliance has been wired in
and is switched on at the wall.
* Check that the main appliance fuse is
working.
* Check that the timer is set to manual.
The grill and hotplates work but the oven does
not:
* Check that the timer is set to manual.
The oven temperature is too high or too low:
* Check that the recommended temperatures
are being used. Be prepared to adjust the
temperature up or down by 10°C to achieve
the results you want.
The hotplates and main oven works but the grill
does not:
* Check that you have carefully followed the
instructions for operation of the grill.
If the oven is not cooking evenly or the side
opening door will not stay open:
* Check that the appliance is level.
The oven light fails to illuminate:
* Check that the appliance is not set for
automatic cooking. The light will illuminate
when the cook time begins.
* If you have had your appliance for several
months you may need to replace the light bulb.
The oven fan is noisy:
* Check that the oven is level.
* Check that bakeware and shelves are not
vibrating in contact with the back panel in the
oven.
SOMETHING NOT WORKING?