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If after the above checks your appliance still does not
operate correctly, contact your local Tricity Bendix
Service Force Centre.
Please note that it will be necessary to provide proof
of purchase for any in-guarantee service calls.
In-guarantee customers should ensure that the
above checks have been made, as the
engineer will make a charge if the fault is not a
mechanical or electrical breakdown.
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In the event of your appliance requiring service, or if you wish to purchase spare parts please contact your
local Tricity Bendix Service Force Centre by telephoning:
0870 5 929929
Your call be routed the Service Force Centre covering your post code area.
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For general enquiries concerning your Tricity Bendix appliance or for further information on Tricity Bendix
products, you are invited to contact our Customer Care Department by letter or telephone as follows:
Customer Care Department
Tricity Bendix
55-77 High Street
Slough
Berkshire
SL1 1DZ
Tel: 08705 950950 calls to this number may be recorded for training purposes.
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If the appliance is not working correctly, please carry out the following checks before contacting your local
Tricity Bendix Service Force Centre.
Problem
No power to the appliance
The temperature in the
appliance is too high
The compressor runs
continuously
The temperature in the
appliance is too low
Excessive frost and ice has
built up
The appliance is noisy.
Possible Cause
No power at the socket.
There is a power cut.
The fuse has blown.
Thermostat control is set at 0.
The appliance is located in an unsuitable
position.
The thermostat control is set too low.
The thermostat is set at the wrong temperature.
The door is open.
Large quantities of food have been placed in the
cabinet.
The door has been opened too frequently.
The air ventilation is obstructed.
The thermostat control is set too cold.
The door has been left open.
Something is obstructing the door.
The door gasket is dirty.
The appliance is not level.
Solution
Check there is power at the socket.
Check there is not a power cut by checking the
household lights.
Check the fuse has not blown.
Check the thermostat setting.
Check the ambient temperature is within the
appliances operating limits of 16 °C to 32 °C.
Check that the thermostat control knob is turned to
the correct setting relative to ambient conditions.
Adjust the thermostat control knob.
Close the door.
Check that the air ventilation is not obstructed.
Set the thermostat control knob to a warmer
position.
Check the door has not been left open.
Check nothing is preventing the door from closing.
Check the door gasket is intact and clean.
Check if the appliance stands stable on the floor.