11
Ser
Ser
vice and Spar
vice and Spar
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e P
ar
ar
ts
ts
In the event of your appliance requiring service, or if
you wish to purchase spare parts please contact your
local Tricity Bendix Service Force Centre by
telephoning:
0870 5 929929
Your call be routed to the Service Force Centre
covering your post code area.
For service in the Republic of Ireland contact
Tricity Bendix
Long Mile Road
Dublin 12
Telephone: 01 4090752.
Before calling out an engineer, please ensure you
have read the details under the heading
Something Not Working?.
When you contact the Service Centre you will need
to give the following details:
1. Your name, address and post code
2. Your telephone number
3. Clear and concise details of the fault
4. The model and serial number of the appliance
(found on the rating plate)
5. The purchase date
Cus
Cus
t
t
omer Car
omer Car
e Depar
e Depar
tment
tment
For general enquiries concerning your Tricity Bendix appliance or for further information on Tricity Bendix
products, you are invited to contact our Coustomer Care Department by letter or telephone as follows:
Customer Care Department
Tricity Bendix
PO BOX 47
Newbury
Berkshire
RG14 5XL
Tel: 01635 525542
Guar
Guar
ant
ant
ee Conditions
ee Conditions
We Tricity Bendix undertake that if within 12 months of
the date of the purchase this Tricity Bendix appliance
or any part thereof is proved to be defective by reason
only of faulty workmanship or materials, the company
will, at our option repair or replace the same FREE OF
CHARGE for labour, materials or carriage on condition
that:
The appliance has been correctly installed and
used only on the electrical supply stated on the
rating plate.
The appliance has been used for normal domestic
purposes only, and in accordance with the
manufacturer's instructions.
The appliance has not been serviced,
maintained, repaired, taken apart or tampered
with by any person not authorised by us.
All service work under this guarantee must be
undertaken by a Tricity Bendix Service Force
Centre.
Any appliance or defective part replaced shall
become the Company's property.
Home visits are made between 8.30am and
5.30pm Monday to Friday. Visits may be available
outside these hours in which case a premium will
be charged.