Filter
Top Products
6
Something Not Working?
If the hob is not working correctly, please carry out the following checks before contacting your local Service Force
Centre.
IMPORTANT:
If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or
installation, a charge will be made even if the appliance is under guarantee.
SYMPTOM
n The plate does not heat up.
n The plate is not giving satisfactory results
SOLUTION
u Check that the unit is plugged in and the electrical
supply is switched on
u Check that the RCCB has not tripped (if fitted)
u Check the mains fuse has not blown
u Check the correct control knob has been turned.
u Check the plate is clean and dry
u Check the cooking pan is the correct size for the plate.
u Check the cooking pan has a flat bottom
u Check the setting is correct for the type of cooking.
If after all these checks, your hob still does not operate
correctly, contact your local Tricity Bendix Service Force
Centre.
Please note that it will be necessary to provide proof of
purchase for any in-guarantee service calls.
In-guarantee customers should ensure that the
above checks have been made as the engineer will
make a charge if the fault is not a mechanical or
electrical breakdown.
Service and Spare Parts
If you require spare parts or an engineer contact your
local Service Force Centre by telephoning:
0870 5 929929
Your call will be routed to the Service Centre covering
your post code area. The addresses of Tricity Bendix
Service Forces Centres are detailed on the following
pages.
When you contact the Service Centre, they will need the
following information:
1. Your name, address and post code.
2. Your telephone number
3. Clear and concise details of the fault
4. The model and the serial number (see rating label on
the back of this instruction booklet)
5. Date of purchase