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WARRANTY CLAIMS
All claims for parts or labor must be made directly through Turbo Air.
All claims should include : model number of the unit, the serial number of the cabinet, proof of
purchase, date of installation, and all pertinent information supporting the alleged defect.
In case of compressor replacement under warranty, either compressor or compressor tag must be
returned to Turbo Air along with above listed information.
Failure to comply with warranty policies will result in voiding claims.
ONE YEAR PARTS & LABOR WARRANTY
Turbo Air warrants all new refrigerated components, the cabinet and all parts, to be free from defects
in materials or workmanship, under normal and proper use and maintenance service as specified by
Turbo Air and upon proper installation and start-up in accordance with the instruction packet supplied
with each Turbo Air unit. Turbo Air's obligation under this warranty is limited to a period of one (1)
year from the date of original installation or 15 months after shipment date from Turbo Air,
whichever occurs first.
Any part, covered under this warrant, that are determined by Turbo Air to have been defective within
one (1) year of original installation or fifteen (15) months after shipment date from manufacturer,
whichever occurs first, is limited to the repair or replacement, including labor charges, of defective
parts or assemblies. The labor warranty shall include standard straight time labor charges only and
reasonable travel time, as determined by Turbo Air.
ADDITIONAL FOUR YEAR COMPRESSOR WARRANTY
In addition to the one (1) year warranty stated above, Turbo Air warrants its hermetically sealed
compressor to be free from defects in both material and workmanship under normal and proper use
and maintenance service for a period of four (4) additional year from the date of original installation,
but not to exceed five (5) years and three (3) months after shipment from the manufacturer.
Compressor determined by Turbo Air to have been defective within this extended period will, at
Turbo Air's discretion, be either repaired or replaced with a compressor or compressor parts of similar
design and capacity.
The four (4) year extended compressor warranty applies only to hermetically sealed parts of the
compressor and does not apply to any other parts or components, including, but not limited to,
cabinet, paint finish, temperature control, refrigerant, metering device, driers, motor starting
equipment, fan assembly or and other electrical components, etcetera.
404A/134A COMPRESSOR WARRANTY
The four-year compressor warranty detailed above will be void if the following procedure is not
carefully adhered to :
1. This system contains R404A or R134A refrigerant and polyol ester lubricant. The polyol ester
lubricant has rapid moisture absorbing qualities.
2. Drier replacement is very important and must be changed when a system is opened for servicing.
A620 copper drier or better is highly recommended.
3. Micron level vacuums must be achieved to insure low moisture levels in the system. 500 microns
or lower must be obtained.
4. When compressor is grounded, suction drier and 620 drer or better must be replaced.
5. Compressor must be obtained through Turbo Air, unless otherwise specified in writing, through
Turbo Air's warranty department.
WARRANTY STATEMENT