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Section 1 - General Information
PARTS LISTING
How to Order Replacement Parts
1. Refer to Service Parts and locate the illustration(s) for the model
you are servicing.
2. Locate the desired part to be serviced and note the item number
assigned to it.
3. Locate the item number within the parts list. Note the full
description and the corresponding part number. If this is for a
warranty unit, indicate and record the model and serial numbers.
4. When ordering parts, it will be necessary to supply Model
Number, Serial Number, Part Number, Part Description and in
some cases Color or Voltage.
All warranty parts will be shipped at no charge as long as warranty
status has been confirmed. If we require that a part be returned to U-
line, you will be informaed at the time the order is placed. It will be
noted on your packing list if we require you to return a part or if you
may field scrap it. If U-Line requires a defective part to be returned, a
prepaid shipping label will be included with your new replacement
part. When returning parts enclose a copy of your packing list and a
copy of your labor claim, showing the model and serial number, and
tag or label the part with the nature of the defect.
Our warranty records may not match the customer's information. In
this case, a proof of purchase will be required. If you do not have the
proof of purchase at the time the order is placed, the part will be
sent net 15 days, charged to a Visa or MasterCard or COD if you
don't have an open account with U-Line Corporation. When the
proof of purchase is provided, we will credit your account (a check
will be sent if the part was sent COD).
5. Parts may be ordered on-line, by FAX or phone:
www.U-LineService.com
onlineparts@u-line.com
FAX Number (414) 354-7905
Phone Number (414) 354-0300 or (800) 779-2547;
REPLACEMENT PARTS: Use only genuine U-Line replacement
parts. The use of non-U-Line parts can reduce ice rate, cause water
to overflow from ice maker mold, damage the unit, and can void the
warranty.