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CO29, CO75 19
Troubleshooting Guide
DANGER
ELECTROCUTION HAZARD
Never attempt to repair or perform maintenance on
the unit until the main electrical power has been
disconnected.
Troubleshooting - What to check when problems occur:
PROBLEM POSSIBLE CAUSE REMEDY
Unit not cold enough Door gasket not sealing properly Adjust door (See MAINTENANCE; DOOR ALIGN, ADJUST,
REVERSE).
Item(s) interfering with door Reposition or remove item(s).
Dirty condenser coils Clean condenser (See MAINTENANCE; CONDENSER
CLEANING).
Airflow to front grille blocked Airflow must not be obstructed to front grille (See
OPERATION).
Temperature not set cold enough Set control knob to cooler setting (See OPERATION).
Allow 24 hours for temperature to stabilize.
The unit frosts up. Unit is manual defrost model. Models CO29 and CO75 are manual defrost (See
MAINTENANCE; DEFROSTING).
Door gasket not sealing properly Adjust door (See MAINTENANCE; DOOR ALIGN, ADJUST,
REVERSE).
High ambient temperatures or
humidity
Defrost unit manually (See MAINTENANCE;
DEFROSTING).
Water is leaking out the back of the
unit.
Water supply connection leaking Tighten fitting as required.
Ice cubes sticking together Door gasket not sealing properly Adjust door (See MAINTENANCE; DOOR ALIGN, ADJUST,
REVERSE).
Infrequent use of cubes Break apart cubes.
Noise during operation Copper water supply tubing
contacting internal components
Carefully bend tubing away from cabinet and
components.
Certain sounds are normal. Soft sounds from the fan and water/dropping sounds
from the ice maker will be heard.
No ice Bin arm locked in upright position Lower bin arm.
No water to unit Turn on water or contact plumber.
Not enough ice Control set too cold Adjust control to a warmer setting (See OPERATION).
Ice cube size too large Set cube size smaller (See MAINTENANCE; ICE MAKER;
ICE CUBE THICKNESS ADJUST).
Dirty condenser coils Clean condenser (See MAINTENANCE; CONDENSER
CLEANING).
Water leaks into ice bucket. Water level set too high Set cube size smaller (See MAINTENANCE; ICE MAKER;
ICE CUBE THICKNESS ADJUST).
Fresh food section on Combo units
too cold
Ice bucket not fully inserted Push ice bucket into place.
Flap door not closed correctly Be sure flap door is closed correctly.
Unit too cold Temperature control set too cold Set control to warmer setting (See OPERATION).
ULIN_016357_30089.fm Page 19 Monday, March 27, 2006 10:25 AM