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Section 2 - Troubleshooting
Water leak (under unit).
1. Water supply line leaking at solenoid valve inlet.
2. Water line leaking at solenoid valve outlet.
3. Water line leaking at fill tube.
4. Defrost drain line not in drain pan.
5. Crack in water line.
1. Tighten fitting or replace fitting gasket and/or fitting.
2. Replace water line and fitting.
3. Tighten clamp or replace fill tube assembly.
4. Position drain line in drain pan.
5. Replace water line.
Water leak (inside unit).
1. Ice maker assembly fill cup obstructed.
2. Fill ice cup and fill tube out of alignment.
3. Water level too high.
4. Defrost drain plugged (Frost Free units only).
1. Remove obstruction.
2. Align fill tube and fill cup.
3. Adjust water level.
4. Ice in drain trough (Frost Free units only) (see below).
Excessive frost buildup.
1. Door gasket not sealing properly.
2. Door out of alignment.
3. Water soaked cabinet insulation.
4. Light stays on when door is closed.
1. Adjust door hinges or replace door gasket.
2. Adjust door hinges.
3. Replace foamed cabinet assembly.
4. Repair or adjust light bracket.
Noisy.
1. Copper refrigeration tube touching cabinet.
2. Fan blade touching shroud.
3. Fan blade obstruction (wiring, foam insulation,
packaging material).
1. Carefully adjust tubing.
2. Adjust fan mounting or shroud.
3. Remove obstruction.
Ice buildup in drain trough or drainage problem.
1. Obstructed drain cup or tube.
2. Drain trough heater failed (Frost Free units only).
3. Kinked drain tube.
4. Drain trough spout and drain cup not aligned.
1. Clear obstruction.
2. Replace drain trough heater (Frost Free units only).
3. Reroute drain tube.
4. Align drain trough and drain cup.
Unit will not defrost (Frost Free units only).
1. Bypass coil inoperable.
2. Defrost timer inoperable.
3. Bypass valve inoperable.
1. Replace bypass valve.
2. Replace defrost timer.
3. Replace bypass valve.
Fresh food temperature too cold.
1. Temperature control set too cold.
2. Bin/Freezer door not closing.
3. Ice bucket not fully inserted.
1. Adjust control to warmer setting (counterclockwise).
2. Adjust or replace door.
3. Check for ice behind bucket and push ice bucket in place.
Cause Remedy