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Product Care
20
Product Care
Cleaning and Maintenance
Problem
Cause To Prevent To Remove
Metal
markings
(silver/gray
marks)
Sliding or scraping
metal cookware
on glass top.
DO NOT slide
metal objects
across top.
Remove metal
marks before the
glass top is used
again. Apply
cleaning cream
with a damp
paper towel and
scrub with a nylon
scrub pad or
brush. Rinse
thoroughly and
dry.
Hard water
spots
Condensation
from cooking may
cause minerals
found in water
and acids to drip
on to glass top
and cause gray
deposits (the
spots are often so
thin they appear
to be in the glass
top).
Make sure the
bottom of
cookware is dry
before cooking.
Daily use of
cleaning cream will
help keep top free
from hard water
mineral deposits
and food
discoloration.
Mix cleaning
cream with water
and apply a thick
paste to stained
area. Scrub
vigorously. If stain
is not removed,
reapply cleaner
and repeat
process. Also
try cleaning
procedure for
smearing and
streaking.
Pitting or
flaking
Boil over of sugar
syrup on glass top.
This can cause
pitting if not
removed
immediately.
Watch sugar and
syrups carefully to
avoid boil overs.
Turn element to
LO; use several
paper towels to
wipe the spill
immediately. Let
glass top cool and
carefully scrape off
remainder of burn-
off with a single-
edged razor blade
held at a 30° angle.
Cleaning Problems on Glass Ceramic Top (cont.)
Troubleshooting
Problem
Possible Cause and/or Remedy
Igniters will not work.
Circuit is tripped.
Fuse is blown.
Cooktop is not connected to power.
Igniters sparking but no
flame ignition.
Gas supply valve is in “OFF” position.
Gas supply is interrupted.
Igniters sparking
continuously after flame
ignition.
Power supply is not grounded.
Power supply polarity is reversed.
Igniters are wet or dirty.
Burner ignites but flame is
large, distorted, or yellow.
Burner ports are clogged.
Unit is being operated on wrong type of gas.
Air shutters not properly adjusted.