Filter
Top Products
39
Product Care
38
Product Care
It is assumed that your dishwasher has been properly installed
in accordance with all specifications and local codes and that
the appliance has been properly grounded. If your dishwasher
should fail to operate, check the troubleshooting section of this
manual.
If Service is Required
Call your dealer or authorized service agency. The name of the
authorized service agency can be obtained from the dealer or
distributor in your area.
Have the following information readily available:
a. Model number
b. Serial number
c. Date of purchase
d. Name of dealer from whom purchased
Clearly describe the problem that you are having. If you are
unable to obtain the name of an authorized service agency, or
if you continue to have service problems, contact Viking
Range Corporation at 1-888-VIKING1 (845-4641), or write to:
VIKING RANGE CORPORATION
PREFERRED SERVICE
1803 Hwy 82W
Greenwood, Mississippi 38930 USA
Record the following information indicated below. You will
need it if service is ever required. The model and serial
numbers are located on an identification label attached to the
left side of the tank. For access, simply open the door of the
dishwasher.
Model no. _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Serial no. _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Date of purchase _ _ _ _ _ _ _ _ _ _ Date installed _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Dealer’s name _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Address _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
If service requires installation of parts, use only authorized parts
to insure protection under the warranty.
Keep this manual for future reference.
Service Information Warranty
BUILT-IN DISHWASHERS WARRANTY
THREE YEAR FULL WARRANTY
Built-in dishwashers and all of their component parts, except as detailed below*†, are warranted to
be free from defective materials or workmanship in normal residential use for a period of three (3)
years from the date of original retail purchase or closing date for new construction, whichever period is
longer. Viking Range Corporation, warrantor, agrees to repair or replace, at its option, any part which
fails or is found to be defective during the warranty period.
*FULL NINETY (90) DAY COSMETIC WARRANTY: Product is warranted to be free from
cosmetic
defects in materials or workmanship (such as scratches on stainless steel,
paint/porcelain blemishes, etc.) for a period of ninety (90) days from the date of original
retail purchase or closing date for new construction, whichever period is longer. Any
defects must be reported to the selling dealer within ninety (90) days from date of original
retail purchase. Viking Range Corporation uses high quality processes and materials
available to produce all color finishes. However, slight color variation may be noticed
because of the inherent differences in painted parts and porcelain parts as well as
differences in kitchen lighting, product locations, and other factors. Therefore, this
warranty does not apply to color variation attributable to such factors.
†FULL NINETY (90) DAY WARRANTY IN "RESIDENTIAL PLUS" APPLICATIONS: This full
warranty applies to applications where use of the product extends beyond normal
residential use, but the warranty period for products used in such applications is ninety
(90) days. Examples of applications covered by this warranty are bed and breakfasts, fire
stations, private clubs, churches, yachts, etc. Under this "Residential Plus" warranty, the
product, its components and accessories are warranted to be free from defective material
or workmanship for a period of ninety (90) days from the date of original retail purchase.
This warranty excludes use of the product in all commercial locations such as restaurants,
food service locations and institutional food service locations.
FIVE YEAR LIMITED WARRANTY ON NYLON RACKS, MOTOR/PUMP ASSEMBLY, AND WATER
DISTRIBUTION SYSTEM COMPONENTS
Any upper and/or lower nylon rack which rusts through due to defective materials or workmanship
and any electronic controls which fail due to defective materials or workmanship in normal household
use during the fourth through fifth year from the date of original retail purchase will be repaired or
replaced, free of charge for the part itself, with the owner paying all other costs, including labor. Any
motor/pump assembly or water distribution system component as listed below which fails due to
defective materials or workmanship in normal household use during the fourth through fifth year from
the date of original retail purchase will be repaired or replaced, free of charge for the part itself, with
the owner paying all other costs, including labor.
Motor/Pump and Water Distribution System Components:
Circulation motor/pump
Lower wash arm
Drain motor/pump
Tube to upper wash arm
Fill valve
Upper wash arm
Diverter
LIFETIME LIMITED WARRANTY ON STAINLESS STEEL TANK AND LINER
Any stainless steel tank or inner door liner which develops a water leak due to defective materials or
workmanship in normal household use during the lifetime of the product will be repaired or replaced,
free of charge for the part itself, with the owner paying all other costs, including labor.
TERMS AND CONDITIONS
This warranty extends to the original purchaser of the product warranted hereunder and to each
transferee owner of the product during the term of the warranty and applies to products purchased
and located in the United States and Canada. Products must be purchased in the country where
service is requested. If the product or one of its component parts contains a defect or malfunction
during the full warranty period after a reasonable number of attempts by the warrantor to remedy the
defect or malfunction, the owner is entitled to either a refund or replacement of the product or its
component part or parts. Replacement of a component part includes its free installation, except as
specified under the limited warranty. Under the terms of this warranty, service must be performed by
a factory authorized Viking Range Corporation service agent or representative. Service will be
provided during normal business hours, and labor performed at overtime or premium rates shall not
be covered by this warranty.
Owner shall be responsible for proper installation, providing reasonable and necessary maintenance,
providing proof of purchase upon request, and making the appliance reasonably accessible for
service. The return of the Owner Registration Card is not a condition of warranty coverage. You
should, however, return the Owner Registration Card so that Viking Range Corporation can contact
you should any question of safety arise which could affect you.