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TROUBLESHOOTING
You can solve many common cooler problems easily, saving you the cost
of a possible service call. Try the suggestion below to see if you can solve
the problem before contacting Vinotemp at info@vinotemp.com.
SYMPTOM POSSIBLE CAUSE
Vibrations • Check to make sure the cooler is on a level surface.
Door will not
close properly.
• The cooler is not on a level surface.
• The racks are out of position.
• A bottle in the cooler is too long.
• The door gasket is dirty.
Fan is always
running.
• This is simply a function of the cooling system. The lower
the setting, the more the fan will run. If the room is
warmer than 90°F (32°C), it will run more.
• The unit has been designed to run continuously when
operating at the lower temperatures.
Unit does not
operate—does
not have power
• Check that unit is plugged into the wall socket.
• Make sure the wall socket has power. If outlet is controlled
by a wall switch, make sure switch is set to on. Test wall
socket functionality by testing another electrical appliance
in the power socket.
Power is ON but
the unit will not
cool.
• Make sure there are at least 3 to 5 bottles in the unit.
When using the unit for the first time, it can take up to 24
hours to reach the desired temperature.
• Make sure the cooling vents are not obstructed.
• The room may be too hot. If the ambient room
temperature is above 90°F (32°C), the unit can have
difficulty chilling adequately and will not get below 51°F
(11°C). Humidity does not affect the cooling ability of the
unit.
• To achieve accurate temperature control, the unit should
not be used or operated in any of the following locations:
o In a sunny place
o In a room with poor air circulation such as a garage near
another heat-producing appliance such as a dishwasher,
oven or refrigerator.
o With an outlet shared with a refrigerator, as the
refrigerator will drain power from the unit.
o In a cabinet or closet.